Home Kitchen — Restaurant in New York

I have to say that my experience at this restaurant was not pleasant, and it wasn’t just because of the food—but also due to the treatment we received from our male waiter.

The food was disappointing and lacked flavor. You can easily find much better and higher-quality options elsewhere for this pricing. We specifically asked for a well-done burger, but parts of it were still visibly undercooked, which was really off-putting.

What made the experience worse was the lack of attention from our waiter. He never checked in on us throughout the meal or asked how the food was. There was no sense of appreciation or basic courtesy shown to us as guests.

The worst part came at the end, when we were paying the bill. We didn’t leave a tip on the card because we had planned to leave cash instead, but before we could, the waiter loudly confronted us, saying, “We don’t work for free. You need to leave a tip.” His tone was demanding, disrespectful, and completely unnecessary.

Although we did leave a tip in cash, this interaction left us with a very bad impression of the restaurant. It wasn’t just the food that fell short, it was the poor service and unprofessional behavior that made it an embarrassing and uncomfortable experience. We won’t be returning, and I hope no one else has to go through...

We had a wonderful lunch at Home Kitchen after a visit to the MET. It’s a small, cozy spot that’s very family-friendly—perfect for those dining with little ones. We brought our two-and-a-half-month-old, and the staff was incredibly accommodating, helping us down the stairs with our stroller and being totally understanding when she got fussy. There were lots of families there, so if you’re looking for a quiet, kid-free atmosphere, this might not be your spot—but if you’re dining with children, it’s fantastic.

The service was warm and attentive, with multiple check-ins to make sure we had everything we needed. The food was great—classic American comfort food done right. We loved the French onion soup, and the chicken pot pie was as good as anything I could make at home (which is saying something!). We finished with a slice of cheesecake, which was the perfect sweet ending to our meal.

The only thing missing was a changing table in the restroom, but we were able to head back to the MET to change our daughter properly. It wasn’t a huge inconvenience, but something to keep in mind if you’re dining with a baby.

Overall, Home Kitchen is a gem in the area, offering solid food, reasonable prices, and truly welcoming hospitality. We’ll...

My recent visit to your establishment was both shocking and unacceptable. As a visibly mobility-impaired individual being assisted by my companion, I was initially met with a gesture of assistance when an employee opened the door—only to be immediately confronted with a litany of ADA accessibility barriers. The staff member proceeded to detail multiple ADA violations, including a three-step entry and a restroom that was explicitly described as "also several steps down," while casually asserting that Home Kitchen is "grandfathered in" and therefore exempt from ADA compliance.

This was not merely an informative exchange—it was a clear act of discouragement. The dismissive tone, culminating in a patronizing "feel better" as I departed, left no doubt that my presence was unwelcome.

I must ask: Is this disdainful treatment reserved solely for disabled patrons, or is it indicative of your establishment's broader customer service philosophy? Let me be unequivocal: ADA compliance is not a matter of convenience—it is federal law and a fundamental civil right. "Grandfathering" does not absolve businesses of their obligation to provide equitable access, nor does it justify subjecting disabled individuals to...