The Westbury Inn — Restaurant in New York

My friend and I stopped by Westbury Inn this past Wednesday for a light. Yes, "a light" so we could smoke outside before departing each other's company. We targeted Westbury because it was super close, a sure bet since it capitalizes off of smokers w its trashy lil backyard, and we like one of the bartenders, Jeffrey, who we knew worked Wednesdays. Instead of being met w the nonchalance appropriate for such an inoffensive request, we were met w passive aggressive shade poorly served by the barback or bartender working (not Jeff). His brilliant suggestion of going to a bodega instead was trite, unnecessary, and unwelcoming. People smoke in front and in back of Westbury ALL THE TIME. A request for a light is harmless and hardly disruptive to its clientele. Westbury you aren't Ruth's...and, it was just a f-ing light!

I'm admittedly not a regular here and, after this final straw, never will be. I forgave the ridiculously long wait for an order of 2 fries and wings when there were no other food orders, I forgave the even more ridiculous surcharge for takeout orders, I forgave the fact you don't have salt & pepper because your shakers were stolen and ownership decided not to replace them (as told to me by a staff member), and the terrible inconsistency of the food. What I won't forgive though is the WHOLLY UNWARRANTED passive aggressiveness of your staff. The environment cultivated and unbearable stench of unwashed basement bros seals the deal for me. My initial skepticism when y'all first opened was not...

I usually go to this bar because I like the vibe and there is a "veggie corner " on the menu. I ordered the vegan nachos, they recently changed the blend of chips that they use. Now they use a blend of white corn, blue corn, and red chips. As a vegan, I was concerned. Red dye is often times not vegan. I asked if they could remove the red chips. The bartender informed me that they might refuse to do so, I asked if he was joking. It turned out he wasn't because someone from the kitchen actually refused. I decided to cancel my order. I could remove the chips myself, I did it the night before. t's not hard. I just wanted them to do it because last time I had to throw away the chips. That made me feel like I was being wasteful. The bartender was nice as always and he even agreed with me. Usually I have a good experience here but I don't know if I can bring myself to come here again. Refusing to accommodate me even after explaining that red dye is not vegan is unacceptable. Why should I hand over my hard earned money then. Very very disappointed. Obviously, the attitude expressed by the people In the kitchen is not unusual, the bartender knew and he warned me. What a shame, it was my...

Its a good place to call your neighborhood bar with simple drinks and food and a comfy vibe. Not fancy. But they recently hired a completely clueless bartender I assume for her looks and British accent. Ruins my experience when she's there because she literally knows nothing except the beer pulls in front of her. It took her several minutes and four tries to even manage to pull a pint that wasn't 100% foam and when I asked about highly common liquors to avoid another beer debacle she looked at me helplessly and scanned the wall behind her never having even heard of them. Please train her just a teeny tiny bit so that she knows what a gin and tonic is? Its...