Todosantos Cafe & Grill — Restaurant in New York

This cafe just recently opened, I came across it while browsing delivery app and noticed that they offer vast variety of dishes from different cuisines from Mediterranean to Italian and Tex Mex. Huge selection of breakfast foods which they put a unique twist on plus all kinds of beverages and freshly squeezed juices. Reviews were excellent both on the Grubhub and here so we decided to give it a try, 25% off discount for new clients was a nice incentive too not going to lie, although even without discount, prices seem very fair especially considering inflation. So we ordered the most popular breakfast item-Tater Tots wrap which is made obviously with tater tots, eggs, cheese and meat and can be customized according to customer’s personal preference. Wrap was very delicious, probably the Best tater tots I ever had-crunchy, perfectly seasoned, just the right texture, other ingredients were tasty too but in my humble opinion, it definitely needs some unique sauce to bring it all together and that would turn a good breakfast wrap into a masterpiece & unite all the flavors. Ketchup which they serve fails to do it. 2nd most popular dish from a sweet section of breakfast menu was Tres Leches French Toast made with homemade sauce, berries and also supposed to have caramel sauce and whipped cream. Maybe because it was a delivery order made during 100° F heatwave, whipped cream evaporated but caramel sauce was definitely missing and that’s was a bit disappointing, but nevertheless Todosantos’ Cafe french toast was fresh, tasty, plentiful enough to share, covered in juicy, sweet berries and overall was perfect, except I would love it to have even more incredible Tres Leches sauce, it would make it 12 out of 10 for sure! Also we decided to try standard Greek fare-Chicken Gyro Platter which was served with fresh Greek Salad, yummy yellow rice and homemade Tzatziki sauce. Definitely recommend this dish, again big enough to share, very affordable and perfect pick for any Mediterranean food lover. Special mention goes to their amazing Green Tea Lemonade, I picked mango/passion fruit flavor and it was superb, so much tastier than the one served at the infamous coffee chain stores all over the country. Definitely recommend! Overall-great 1st impression, incredible selection, enough to satisfy even a very picky foodie, if you live near by, go there in person or order convenient home...

I was really excited that a new local restaurant opened in my neighborhood as I’ve been living in this area for over 30 years. I work from home, so being able to step out for breakfast, and get a nice cup of coffee has always been a part of my routine. I’ve supported this restaurant since opening, coming here a few times a week for breakfast. I’ve even ordered online, if I was unable to step out. However today, was the most horrible, negative experience I’ve had. I ordered online as I was not able to step out. A simple egg and cheese sandwich well done for my son. The first sandwich delivered was had an egg that was not cooked. I called the restaurant to inform them, and the woman who I’ve had interactions with on numerous occasions informed me that she would send another sandwich out to be delivered and I should provide the old sandwich so she can show her kitchen team. I even informed her that this is for a child. The second sandwich came, and still another uncooked egg. I decided to go to the restaurant at this point , as anyone would be annoyed and frustrated. I explained that I wanted a refund, and was told that I need to contact Grubhub, then told that she would process the refund and they will get back to me. I asked for confirmation of refund and advised that I would wait until the transaction was complete. Completely different answers for a simple solution. The worst part of it all is that the same lady that I’ve had many encounters with, was unapologetic, rude, snarky, and even accused me of calling her stupid, which was by far a lie. I informed her that this process is stupid, and that I won’t be coming back. I will also inform multiple people that I’ve referred not to come back. To top it all off, she was able to refund me, from the register. Waste of time, energy, and very much inconvenienced. WOULD...

I had a horrible encounter today as I went to pick up my soup. I usually love going to get soup but today I decided to call in and order ahead since I am sick. I asked the woman on the other line what the soups of the day were and she told me them with one of them being, her words! “Roasted corn and potato” I decide to go with that option since I do not eat meat. I go to pick up the order and notice on the sign written it says “roasted chicken and potato” so I ask her, “what kind of soup is it?” And she then says “roasted corn and potato” I laugh and say oh okay because on this menu it says roasted chicken and potato. She then says “oh yeah I meant roasted chicken and potato” so I’m like okay well could I get another option because I do not eat meat and remember you saying corn. She then gets upset and says “well you should’ve come in” as if I’m inconveniencing her when it was her fault that she said the wrong thing. I even reiterated over the phone and said “roasted corn and potato” so I’m confused as to why she then says “because I know I said chicken over the phone” when that is a blatant lie— why if I never eat meat, would I order chicken !?? I’m very disheartened by her rude attitude and I will not be returning as a customer because of this encounter. The prices have risen there and I was okay with that but to deal with an attitude like that when it was her mistake is upsetting. I ended up leaving empty handed which sucks...