Delivery driver only spoke Spanish, that’s fine I did too. I asked him to deliver to my door like I requested in my order instructions, he said he can’t. When I asked why, he said bc.

There are many reasons people can’t come down: disability, baby/young children, covid..

If you’re a business owner and your employees are afraid of assault, I’m afraid they need to find another job or live somewhere else. The Bronx deserves good service, I don’t care what your prejudice is.

People don’t get randomly assaulted in my neighborhood…

When I called the restaurant to ask for cancellation/refund, they told me it’s policy for the drivers not to come to the door. Can’t be legal at all.

The woman who answered the phone told me I am responsible for canceling my own order and getting a refund. There is no way for customers to cancel their own order without chatting to customer service…I have worked with these apps at my jobs, it’s not only possible but also on them to fix the mistake. She told me now she has to call and wait on the line to talk to someone, like ok or get the driver to bring me my food ? Bendito you have to do your job…

They really didn’t care bc they thought I was a gringa, that’s not how you treat people. She told me well, he only speaks Spanish he doesn’t understand you. Baby I do too, it’s New York.. smh