VIVI Bubble Tea - Hell’s Kitchen — Restaurant in New York

I was craving some bubble tea on my commute home and the bright pink sign for this bubble tea store stood out! It was like a sign I should go in. They had quite an extensive menu for any bubble tea lover from slushies to hot tea with bubbles*. Looking over their menu they did have some munchies. From what I overheard waiting in line, their popcorn chicken seems to be a crowd favorite. Feeling adventurous, I thought I'd try the Kumquat Lemon medium slushie with bubbles ($3.75). Good thing I was adventurous because it was a great light and cold choice for a hot, summer day. The slushie was perfect where there were ice shavings but the bubbles were not frozen where the consistency was altered. When you enter, head towards the back where the register is to order. They do accept card, however you just need a $5 purchase. Hold on to your receipt because they call you by order number! They have a small "shelf" off the wall where you could stand and munch otherwise they have about 4-5 mini tables with chairs. Staff was friendly and quick! I can't wait to be back to try their...

Omg! So I stumbled upon this place while searching for a place to get some Bubble tea..I figured I'm in NYC there will be plenty of options. I ultimately settled on trying here because it was near some areas I wanted to go shopping in...omg best decision ever. First I walk in and the place smells of warm tea and it is so comforting. I ordered the Strawberry lemon Jade tea with boba and shrimp tempura ramen with a spicy base. I tasted the tea and thought I had died and gone to heaven. It is PERFECT...and there are so many flavors I don't even know what to try next because I want them all now! It was the right amount of tartness from the Lemon....then the ramen comes out and it looks like something from a Studio Ghibli movie. It tastes wonderful and was so hot which was a nice comfort on a cold NYC day like today. I am telling all of my friends to try this place...I'm...

While I commend Vivi's ability to modify to covid conditions, their service is far below par and I had a horrible experience where I was yelled at by one of their employees. The speaker is difficult to hear from and there was a misunderstanding with what I clearly stated was a matcha green tea with milk and with bubbles. They would not rectify the situation and give me the correct drink saying that I had ordered a milk green tea. The server yelled at me and was BEYOND RUDE in her tone to me. She also stated categorically the she could not remake them and I needed to repurchase the correct ones. $12 for two wrong drinks is disgusting. This was supposed to be a surprise for my sister who recently had eye surgery and I do not have the funds to rebuy the correct drinks nor do I deserve to be yelled at when they were wrong and when I am a...