Wendy's — Restaurant in New York

It was 11:45 PM and I ordered some food for the kids. I out in mobile order and was on the line, due to another person taking forever I came ahead of one car (cause I had my order done and paid) and the guy 2nd window woman was such a nasty person (I am about to call her a name but then there is no difference between her and me). She told me something as if I had broken the law and told me to go back into the line, I respected her and went back to the line and after waiting 4 additional minutes she told me she do not have “spicy chicken sandwiches” and told me to pull ahead and wait another 6 mins. I have a feeling the person at the delivery window is on drugs. Someone at Wendy’s Management look into her biodata and make sure she is not a cuckoo 🤪. I have been coming to this place for over 20 years. Today I am going to rate service as poor 1 star that makes the atmosphere bad at 2 star,...

It’s Wendy’s, wouldn’t think of writing a review of a Wendy’s… walked in and without exaggerating when I say the moment I walked up to the counter the cashier, Princess, yells out “Helloooooo” and rolls her eyes, so aggressive that I had to look around to see if she was actually talking to me or I was missing something. I didn’t expect nor care for a warm welcome at a Wendy’s, I understand people have hard days and working in fast food for years in the past I understand the stress of it all. I’m sorry you aren’t having a great day, I hope it gets better, but that shouldn’t warrant a horrible attitude and that level of disrespect. Thank you to Angelina for quickly taking over and your kindness. Management needs to work...

This place is usually great, but whenever the manager isn't present, some of the employees tend to let their guard down and behave rudely. The other day I tried to order a meal and waited around 5 minutes to get my order taken, and I was the only one in line at the time too. Then this black girl with dreads, jumps out of no where and says, "watchu want?" She didn't even greet me, smile, nothing. She kept rolling her eyes throughout the whole order. It made me mad so, I just kept on adding to my order and later cancelled it because service like that pisses me off. You're getting paid to serve customers and represent the company well, not to stand there like an imbecile rolling your eyes while a customer...