The food here is excellent authentic Sichuan style cuisine. I really like their dishes such as their cold beef and tripe (fuqi feipian, 夫妻肺片 ), cold chicken noodles, and spicy beef (SHUI ZHU NIU ROU, 水煮牛肉). My wife and in-laws really like how the dishes tastes. They really wonder how this place can get the flavors so good.
However, I'm disappointed with the service especially the last time I went to dine in. First, my table was not provided with bowls to eat rice with. The waiter only brought food to the table then disappeared into the kitchen. They never checked up on us while we were eating. I also saw that there were only plates stacked with napkins in between on the table that's against the wall. I didn't see any bowls otherwise, I would have helped myself to them. Later, when two groups of non-Chinese customers came in, the staff became extra friendly to them and turned on the AC for them. Earlier, people at my table were eating rice off plates awkwardly and I was sweating the whole time I was eating since it was quite warm inside. When I came time to pay, my wife had to flag down someone. The cashier wouldn't accept less than 15% tip calculated from after tax total bill. Restaurants should not mandate minimum tipping amount. Tipping should be at customer's discretion. I understand that there is a labor shortage during the pandemic, but the restaurant could have increased prices instead. My wife relented and paid the requested tip amount anyways so we won't have a commotion with the restaurant staff. In the future, we will only...
Read moreGenerous portions, great prices and friendly staff. We tried it out for the first time and was pleasantly surprised. We usually go to the Saigon Seafood restaurant next door but we will definitely be visiting this place more now. Their menu is ridiculously long but I don't doubt they do everything very well. We got their popular items such as the Sichuan Spicy Cold Bean Jello with Hot Oil ($9), Beijing Bean Sauce Noodles ($9) and their Sichuan Family Style Noodles with fish fillet ($10). Everything was packaged securely and neatly with the sauces/soups in separate containers. They also gave us a sample of their cold appetizer of chicken feet with pickled peppers which I can't find on their menu but is really good and appetizing. They have a bunch of (probably off menu) items scrawled in Chinese and posted on the counter which I believe is their specials of the day. We were also a fan of their Jade Fish Fillet ($15) which is tiny tiny pieces of fresh fish sauteed with corn, tiny cubes of bell peppers and pine nuts. Each item that was originally spicy could have the heat level adjusted to suit all tastebuds. During COVID take out orders are daily from 10:30am-8:30pm. My whole family thoroughly enjoyed each item we got and will definitely be...
Read moreI DO NOT recommend this restaurant. We were going to San Francisco with a travel agency, and our guide recommended this restaurant to us. We did not have enough cash on us and we needed to save them for the next few days of traveling, therefore we wanted to use our credit card. The owner did not want that, and she was blaming us for not bringing enough cash when going to a foreign country (yes I don’t know why we couldn’t decide how to spend our own money...). After she had to accept our credit card payment, she yelled to us that she smelled smoke. My dad explained to her that five minutes ago he was smoking outside. She then pushed my dad out, and told us that no one smokes inside in the US (afters my dad told her that he went OUTSIDE for a smoke), and that if u want to smoke u have to stay at least five feet away from any buildings. After we went outside the restaurant, we found that one of the employees was smoking right beside the wall. It was a very unpleasent experience. I couldn’t believe such malice could come from a person of my own race. I do not recommend it to anyone, especially for people who are traveling. It will leave you a...
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