Melange

A complete nightmare. This is hands down the worst airport I have ever had the displeasure of being in. I expect to be price gouged at an airport but Newark takes the cake. 18$ beer!? 36$ for a double shot of mid range booze!? Absolutely outrageous. Then there is their nightmare of an ordering system. No cash is taken at any of the restaurants. You have to use there app or order online. Okay, but it is one of the most worthless apps I have used. What if you lost your phone? Not confident in using a phone? You don't speak the language? There are so many reasons why this system is the stupidest I have ever experienced, and I have worked in the service industry for around 30 years. I wouldn't have left a review, as I rarely care enough to do so, but it was when I wanted to eat that sent in a downward spiral into restaurant Hell. Melange, a cute little place, food looked good, and it was clean enough. I sat down at the bar dreading the ordering process for the third time that day. This time it went rather smoothly. I ordered a drink and a charcuterie board. Simple right? Hell no! After I ordered, the cook told the bartender that they are out of it. I was like "That's fine, I will just go somewhere else. Then the bartender says just choose another item around the same price. I told him that I would just like my card credited and I would go somewhere else. He then tells my he can't refund the order due to their moronic ordering system. So I give in and tell him another item. Sorry the cook says without coming out to talk to me himself, coward. So I try a third time. Nope, go fly a kite customer. Now I am getting pissed. I just paid almost 60$ for absolutely nothing and they can't help me at all. They tell me to contact corporate. Yeah, corporate is always such. Help. Needless to say avoid this airport at all costs, if you can't bring a bagged lunch.