Saison

We just dodged this scam-likely situation at this Saison, located in Terminal C across Coach store.

This waiter, Wixxxm forced his collague (a young female) to take us to his table area, while 4 of a Latino family still sat in the 2nd group of tables on the right side of entering, but we had wanted to sit somewhere far away from the crowded entrance and the young female had guaranteed us we would be led to where we wanted but this guy, Wixxxxm, overrode her and us then forced us to sit at his table. Very rude. (Later I start to think this table location could be part of his trick)

While we were putting in drinks and meals in our cart, using the touch screen, he changed his attitude as if he saw us for the first time, forgetting being rude, seconds ago, and started to add my own meals in another screen as a duplicate.

(We did not ask him for his help! He was forcing it)

Then, I was still punching my order on my screen then he started to touch my screen (intrusive) then skipped (flashing fast) the order steps I should see and approve on my own, then told me I should swipe my card. I briefly saw the price much higher than I should pay. I did not see the total price. But he repeatedly told me to swipe the card 2-3 times more.

(It felt like a voice phishing!)

Infelt his intrusive order did not correctly reflected our meals and drinks and I instantly stopped and tried to do it again on my own.

Then he started to punch the list on the next screen next to mine, ignoring me once again, and, I said I was ready to swipe myncard,, when I saw my own correct price $118.

Then he said "my touch screen had a system error."

(No, the supervisor later said that it shouldn't be the error state when it showed "swipe the card")

The screen showed, "swipe the card at $118 with 18% default Service tip added. But Wixxxxm's price I saw briefly before mybown check out price at $118 was almost $137 or higher.

That is when I realized something was wrong with him.

Then, he moved to opposite side and on to my partner and he kept trying to coerce him again and by him punching the menu on a 3rd touch screen without our consent while I said I would do it on my own.

Then, he ignored me and focused on my partner morenforcibly

I started to kick the table to alert my partner not to fall for his trick.

But, this waiter would not stop!

Next I jumped out and said we would not stay here any more firmly.

Instantly, without a word, Wixxxxm ran into the indoor table area as if he did not encounter us at all. That was all wrong and suspicious.

We called for the floor supervisor, who heard us and shared HR staff telephone number and I later reported all his ill trick Wixxxm tried to do to us, to the manager JP who ket us outside the restaurant. Both the floor supervisor and the manager acknowledged our experience and apologized sincerely.

We were totally offended and physically shaken that this could happen to anyone in an established dining place like Saison.

Still disgusted hours later, and, everyone should beware of him and his trick.