The Paddle Inn — Restaurant in Newburyport

Hot night, went in with a friend to grab a drink and dinner. Seated in front, 12 people in the place. Male server (tall and stocky) takes our order. “Two drunken monkeys”. Server then proceeds to stand and talk with his fellow employees. Finally- after a few minutes, he places order with bartender. We’ve now been there waiting for an order close to 12 minutes. No big deal. But they’re not busy and have no interest in really serving the customer. Just looking to have fun while they work. I see the drinks put in the bar ready for us and they sit another few minutes. I finally walk up and ask my server if those are my drinks and can I get them. He looks at me, indignant, and says you’ll get them in a minute when “ I’m ready”. Unbelievable. I go back to the table. Wait another minute or two he finally arrives. We walk out. But before that, he says it was only eight minutes from order to serving drinks. Imagine that. After many years of loyalty to this restaurant, one server wipes out hundreds of dollars of sales and a bad...

I had never been to this restaurant prior to my first experience yesterday. They let us host a work Christmas party with a large amout of people. I believe I can speak for everyone who was there that this was one of the most pleasant and most memorable restaurant experiences. Firstly the staff was always smiling, polite, and very attentive. They did an outstanding job with the amount of people there. The customer service was extremely refreshing. Secondly, the food was so good and they were great about continuing to add to food if it was running out. The flavor and seasonings were well balanced and delicious. Also the drinks were very well made and creative. Considering this experience was for a private function, I would absolutely be willing to go back to this restaurant again in the future for either brunch, dinner or lunch. Thank you Paddle Inn for such a great experience letting everyone leave extremely satisfied. I hope everyone has an enjoyable...

Stoppd in with my Wife and adult daughter. Server was friendly and nice. We ordered a Starter, Crab Rangoon, not good, flavorless. Drunken Noodle Shrimp Stir Fry was frozen shrimp, not fresh. Ate about 25 %. Veggie Ramen was not acceptable, my daughter ate about 15% and my Wife ordered Orange Chicken Ramen, it was not good, veggies were flavorless. Ate about 15%. Very disapointing. I ate here about 3 years ago and I remember it being good. I will not be coming back. Waste of $120. Staff was friendly and it has a great atmosphere, too bad we left hungry. Sorry to post a bad review. I hope it was just a bad night,...