Went to Orapax last night. We are frequent diners. It's Friday night around 8pm. We had seats immediately which was great. I waitress seemed out of sorts. She had taken all of the glasses of the table and came back with the same plastic glasses and warm bottled water. I had already ordered our appetizers and contemplating on what to order for dinner. My fiance asked for cold water and lemons and limes for our water. Waitress came back with 2 tall glasses of ice and didn't even pour our water and yet want to be tipped accordingly. Then later returned to inform us that our apps. were coming. Finally, our appetizers came. Waitress never offered bread with our meal and we could have had the bread while waiting for our apps. While I was continuing eating my app. I asked our server if I could have another taziki since it went well with my app. Mind you, we are eating our meal and not take out. Our server stated that the taziki sauce would be extra, as in cost wise. I was in disbelief. As much as we frequent ORAPAX, we have never been charged extra for sauces, especially while we are sitting down eating a full fledged meal with apps. Not one of the other servers in the past have ever expressed this to us. We of course felt as if our server was just tired and just was confused. When we saw a young lady walking by asking how everything was during the course of the evening, I stopped her and asked about the bread and how we were not offered any and was told it was extra for taziki in a little plastic condiment container. Her response was, oh well let me check on the bread. When the young lady returned, she stated that they were out of bread and stated that they had day old bread and would I want that. I don't know about other paying customers, but if someone offered you day old from a restaurant that is supposed to serve fresh food, what kind of message are you sending? I just looked at her and stated "NO THANK YOU ". We were just on disbelief that she even offered something so ludacris. Then had the nerve to say, oh and the sauce is an extra cost but she would take it off our bill. WOW how gracious of her to do so with the subpar service we were already receiving. Of you are a server, you have to at least pretend you like what you're doing. Our server's actions and facial expressions said it all last night. What's so sad is that she was our server last time and she was the same. She does not need to be a server. She is just not great at what she's doing at ORAPAX and her attitude is HORRIBLE. We had a feeling that the young lady coming by tables asking about how things are must have told our server about our concerns because when we asked for boxes and a bag for our leftovers, the server threw down the bag instead of bagging up our boxes. Her tip reflected last night's service. She's fortunate she received that from our $90.00 bill. Also, that young lady going around asking how everything is from each table needs training in etiquette. You do not ask a patron if they want DAY OLD BREAD. This was our first bad experience at ORAPAX and hope it will be our last. We like supporting local businesses but we also expect a certain type of treatment and courtesy from staff. If they aren't good at their job them training and coaching needs to be in place. Being part if management also means that patrons aren't to be ridiculed because we are why you all have positions. We are paying customers and servers need to remember this, especially if customers are being very gracious...
Read moreNestled in the heart of Norfolk, Orapax Restaurant is a true culinary gem that leaves an indelible mark on anyone fortunate enough to experience its delights. From the moment you step inside, you are enveloped in an atmosphere that exudes warmth and hospitality, setting the stage for an extraordinary dining experience.
Orapax Restaurant boasts an impressive menu that showcases the rich flavors and traditions of Greek cuisine. Each dish is crafted with utmost care and attention to detail, resulting in a symphony of tastes that will transport you straight to the shores of Greece. From the fragrant herbs and spices to the perfectly seasoned meats and seafood, every bite is a tantalizing journey for the senses.
One cannot help but be captivated by the impeccable service at Orapax. The staff members are not only knowledgeable and attentive, but they also possess a genuine passion for ensuring every guest has a memorable experience. Their recommendations are spot-on, and they effortlessly create a warm and welcoming ambiance that enhances the overall dining experience.
The true star of the show, however, is the food. Orapax's menu is a treasure trove of Greek culinary delights, offering an array of appetizers, souvlaki, moussaka, and more. The freshness and quality of the ingredients shine through in every dish. The tzatziki is creamy and tangy, the spanakopita boasts a perfect balance of flaky pastry and savory filling, and the lamb souvlaki is succulent and bursting with flavor. Each bite is a revelation, leaving you longing for more.
The attention to detail is evident not only in the taste but also in the presentation. Every dish is thoughtfully arranged, showcasing the vibrant colors and enticing aromas. The combination of flavors, textures, and aromas is a testament to the culinary mastery at Orapax, making each dish an unforgettable experience.
Whether you are a devoted fan of Greek cuisine or someone seeking to explore new flavors, Orapax Restaurant is an absolute must-visit. The delightful ambiance, attentive service, and exceptional food combine to create a dining experience that is truly unparalleled. Norfolk is fortunate to have such a culinary treasure, and I cannot recommend Orapax Restaurant enough. Prepare to be swept away on a gustatory journey that will leave you with cherished memories and a desire to return time...
Read moreHands-down my favorite restaurant of all time. There is absolutely no situation where "Do you want to go to Orapax?" will not cheer me up. Where to start? Atmosphere: 9.5/10. It's clean, classy vibe feels like you've stepped into someone's lakeside home. Outdoor dining is shielded from the elements and makes a lovely space for a party. Indoors is ideal for a date night or family dinner. The place can get a little loud and echo-y for a quiet conversation, but only on the busiest nights. Service: 10/10. Never had anything but stellar service here, even when the house is packed. Always prompt, friendly, kind, and never rushed. Even better, I've never seen a single person in a bad mood at work. They must be doing something right here. Bar: 10/10. Great house drinks for every palate. The Santorini Sunrise is a crowd pleaser that packs a punch, and the seasonal drinks are always off the charts. House-infused liquors really make the difference in these seasonal delights, and the creativity is impressive with things like chai-infused bourbon for an unbeatable autumn old-fashioned. The bartenders are extremely creative and have crafted many drinks (both alcoholic and nonalcoholic) for every flavor profile I've ever asked for. Location: 9/10. Right off main roads and easy to get to. Loses a point for parking, but there is street parking and also a lot just a block or two away. Food: 10/10. I would go higher, but no one would believe me. The freshly-baked bread is worth a trip by itself. Moussaka and Pastitsio are my standard dishes here, and they are amazing. I now live many states away and have quite seriously considered asking them to freeze me a couple of catering pans of Moussaka and Pastitsio for pickup. It might be worth the 10-hour drive. The appetizer sampler plate makes a great entree with a variety of options to try, including a delicious spanakopita. The salmon (no matter which way you order it) is absolutely phenomenal and never overcooked, yet has a lovely crisp to the edges. Their dolmades were the first I've ever tried, and I've been disappointed with every one I've tried since then. Specialty lamb dishes are so rich and flavorful! Their pizza was a household staple for the perfect crust-to-topping ratio. Price: much more affordable than the quality and flavor...
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