Soirée Bistro — Restaurant in Norfolk

Easily in the worst 5 service experiences I have had at a restaurant. The drinks are batched very sweet and dilute for happy hour, which is why they are $5 each because it is all juice or mixers. The food was honestly good for the happy hour menu, no complaints aside from the amount of time it took to get the food. We ordered a double lemon drop and received a strawberry lemon drop that was declined, then a double pour of lemon drop in a plastic pint glass instead of the normal martini glass and we were told to pour it from the plastic pint glass into the martini glass ourself that we sent back, then we were served another strawberry lemon drop, followed by the double lemon drop on the fourth attempt. I take that back about the food not having issues, the food order was wrong in addition to the drinks. We ordered a side of fries for the table that never came. We ordered a single shot that arrived when we were getting ready to pay the bill... we ended up sending it back because it took over 30 minutes for the shot to come and we were getting ready to leave and we were told that there was new bar staff that caused the error. It's very complicated to pour a shot into a plastic cup. Hookah was ordered with food and came nearly 1.5 hours after it was ordered after we had finished all of our dinner. There is a mandatory gratuity for roughly 20% that is never disclosed unless you print the receipt and look at it. Then, an additional tip was requested for this horrendous service... The ambiance had potential and fell flat just like the service. The restrooms were dirty and the walls and paint were flaking. The ceiling was not covered or finished with piping and ventilation exposed. The pictures online seemed promising, but it's just a very unimpressive experience overall. Wouldn't be surprised at all if it closes, which is sad given its potential Bouncer at the front patting people down and checking IDs on a random Wednesday at 6pm? I'm just trying to...

Title: “A Culinary Gem in Norfolk: Soirée Bistro”

As a frequent visitor to Soirée Bistro in Norfolk, VA, I have consistently been impressed by the exceptional dining experience they offer. The bistro, located at 731 Granby Street, is a treasure trove of culinary delights that has become my go-to spot for a sophisticated yet inviting atmosphere.

The Cuisine: Soirée Bistro’s menu is a masterful display of culinary artistry. The lamb chops, perfectly seasoned and cooked to tender perfection, are a must-try. But it’s not just about the lamb chops; every dish, from the flavorful jerk lamb chops to the classic American wings, bursts with unique and satisfying flavors. The fresh cut fries and carrots are delightful sides that complement the main courses beautifully.

Service Excellence: What sets Soirée Bistro apart is not just its food but the impeccable service. The staff, led by an exceptional chef, goes above and beyond to ensure each visit is memorable. They are attentive, friendly, and truly understand the art of hospitality. This level of customer service enhances the overall dining experience, making each meal feel special.

Ambiance: The bistro’s atmosphere is another highlight. It strikes a perfect balance between sophistication and comfort, making it an ideal spot for adult gatherings. Whether it’s for a casual meet-up or a special occasion, the environment is always conducive to enjoyment and relaxation.

Overall Experience: In conclusion, Soirée Bistro is a standout restaurant that consistently delivers high-quality food, exceptional service, and a welcoming atmosphere. It’s a place where culinary passion is evident in every dish, and customer satisfaction is of utmost importance. For anyone looking for a dining experience that combines great food with a warm and inviting ambiance in Norfolk, Soirée Bistro is a top...

By far the worst experience! I consider myself a very patient and empathetic person. However the experience I had at this restaurant was awful. They pushed our reservation back an hour, which was ok! Understandable it was a busy weekend! Once we arrived we still had to wait 20 more minutes! No problem! We get situated at our table and order hookah, food and drinks. The music was so obnoxiously loud, you couldn’t have a conversation with anyone you were sitting with unless you were honestly yelling. The DJ makes an announcement that something happened with the WiFi and to please be patient because the orders are coming out a little slow. Again no problem! Well here’s when the problems start to arise. There’s food being brought to one end of the large party, 20 people, but not to other. About 45 minutes later the waitress comes to the table to let us know that our food order was never placed due to a malfunction with WiFi. She had the audacity to ask if we still wanted our food? After being in this restaurant for almost 2 hours. Well here’s where my problem comes to play because I have been nothing but understanding until this point. So why would the waitress not check to make sure the orders were in the kitchen? Better yet why would the owner/manager be indulging in hookah, drinks, and entertaining their party instead of focusing on patrons that have entrusted a celebratory function at this establishment? After sitting here drinking mimosas for the past 2 hours waiting on food that never came! We were asked if we still wanted it! No thank you! I would not recommend this establishment to a large party that actually wants to eat! To just...