Rally Kitchen + Bar — Restaurant in Norman

I had such high expectations for this restaurant and I am sad to say our entire party of 7 was greatly disappointed. The hotel and rooms are gorgeous, and although the restaurant was very attractive there isn’t anything else positive I can say about it. Let’s start with being seated at what they said was the best table in the restaurant, the Chefs Table. This table is the closest to the kitchen and the constant server traffic was very unpleasant. There were plenty of other open tables we could’ve been seated at which would’ve been so much better. Next up is the service. It was horrible! The restaurant was severely understaffed and it wasn’t like it was busy. We had a 7pm reservation and I would say only about 60% occupied and this was on a Saturday night after graduation. Drinks took forever and so did the food, which couldn’t even come out together. Finally, the food quality. It was the biggest disappointment! The dip tasted like hamburger helper, I would rate the fish and chips at Long John Silvers of higher quality, my salad had 5 small chunks of chicken that tasted as if it came from a can, and we swear the steak was microwaved. On top of that they ran out of mashed potatoes and there was no trace of truffle on the truffle parmesan fries. We truly feel we could have experienced a truly superior experience if we went to Chilis and spent 50% less. It feels to me like management needs to wipe the slate and start over. Unfortunately we won’t know if they do because we do not plan...

Food and atmosphere were very good, but service came up short. Apps of cheese dip and brussel sprouts both great! NY strip was well seasoned and juicy. Stars of show was the desserts. Dark Chocolate Crème Brûlée and the glazed donut bread pudding fantastic. But service was slow and non-existent. Sat 5 people at a 7 top and never took away additional place settings. Gave the pinot and cab to wrong people at table. Explained some of the items incorrectly. If there was just a bit more attention to details they could have...

I called ahead to make sure there would room for 2, since the other brunch restaurants were on an hour wait. We were seated, the restaurant wasn’t busy & looked fully staffed. We waited to be greeted for awhile and no one came, had several servers make eye contact and pass by to go take care of their own tables without a word. We ended up leaving. I understand sometimes things happen like this, but it was our first experience here and...