The shop itself looked really nice. It was clean, and inviting. The menu was clearly written and easy to read, and the cookies were displayed beautifully. Unfortunately, the gluten-free cookie I ordered was plain nasty. It had a weird texture and an off taste.I couldn’t even finish one bite and had to throw it away. I also tried a bite of their original chocolate chunk cookie, and it was just okay, nothing special. The service was fast, but I didn’t interact with the staff enough to say much...
Read moreI love the Cookie Monstah and always make a point to visit when I'm near one of their locations or the truck in Boston. I ordered an iced coffee with ice cream & a half dozen cookies via Doordash and was double charged (once by Doordash and again by the Cookie Monstah). I called and left a voicemail at the North Andover location to ask them to rectify and credit me back and I never heard from them. $20+ charge x 2 is ridiculous and shouldn't be something I have to chase...
Read moreI recently held my sons birthday party here and had a great experience.
I thought they offered a very reasonable package which included 2 lovely hosts, arts & crafts supplies for baker hats, cookies & ice cream flavors a la carte and the chance to bake & decorate 3 take home cookies each. They cater very well to allergies.
The room set up was very nice and we really didn’t need to bring anything else with us.
Well...
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