Firehouse Subs Waverly — Restaurant in North Carolina

Blessing on Friday the 13th. Trying to reward my son who continues to get straight A's and only wants a Firehouse sub. I single mother of two working two jobs. Have tried for the last month to get over here and reward him. I once again did not make it on time but my cashier saw us come to the door and begin to walk away, came to the door to ask us if he could make us a sub. My son is in love with the Cajun chicken sandwich. He said it was his favorite he never skipped a beat on just being amazing. Showing no frustration since the place was closing and I know he had things to clean up. I cannot say enough how he blessed me. holding a conversation with my young man as he made the sandwich was not but I thank him for the conversation and blessing my son with his favorite sandwich. Okay every time I walk into this Firehouse we receive the greatest greeting. They acknowledge my children. They make everybody feel welcomed and I just appreciate that. It's just it's amazing. I am truly blessed and I think Firehouse for the employees that they hire. Great job. I will recommend this location to everyone who loves Firehouse subs. Just amazing. Thank you Lesian, or in case you were using someone else's register 1 of three sons, and a twin. I apologize for not asking for your name, but please thank your mom for raising such an...

Absolute joke of costumer service. I’m convinced this place is ran by a lvl 2 barbarian from clash of clans. You would think it’s common sense to be thankful and caring to your costumers but these autistic barbarians proved me wrong. Screwed up my entire order, only thing they got right was the BREAD. I didn’t even bother to try and get my order fixed because if it meant standing in that crockpot barbecue chicken smelling dump any longer I would have fell to ground and passed away from pure rage. Safe to say I will not be returning here and neither will be anyone in my bloodline for generations to come…. Would have given 0 stars but google doesn’t make that possible. Ps. My 98 year old, half blind, immobilized grandma with alzheimer's can put together a better sandwich. Absolutely...

I was excited to grab a sandwich for me and my son here. I ordered my sandwiches to go and asked twice, just to make sure, that there wasn't any oil and vinegar on the sandwiches or dressing in the sandwiches. The girl taking my order assured me that there wasn't anything like that that came on the sandwich so I ordered the regular and small Italian with no tomatoes and no oil or vinegar. When I got home I was so excited to eat my awesome sandwich unfortunately the bread was so mushy on the small sandwich I had to throw it away. The regular size was just as I ordered it but the small was not how I ordered it all. That was very aggravating. Hopefully in the future the orders will be correct. I get that accidents happen but Firehouse Subs isn't cheap. Maybe...