Polished Nail Bar Waverly — Local services in Weddington

Rarely do I give one ⭐️ reviews but today I feel compelled to share my observations.Hopefully, my comment will bring awareness to the passive classism and prejudices that are often subtlety expressed in today’s “upper class “ neighborhood establishments.

I have given this salon 2 opportunities to change my opinion but unfortunately what I have experienced can’t be ignored and would be a disservice to our community if I remain silent.

Many of the employees are extremely rude and dismissive. When I walked in, I had an appointment, one of the women ordered me to go to the back to wash my hands. I was not greeted with a smile or a standard salutation.

Nevertheless, I proceeded to do as she requested. I was then given a seat at the pedicure station. The woman literally spent 5 mins rubbing my feet and then painted my toes. (I was charged $30 for this btw) .

After, I was directed to the nail station and waited there for almost an hour for my nails to be done, I witnessed several Caucasian women walk in and get serviced, (without appointments) . I also observed 3 African American women come in, at different times, for the same service and get directed to go elsewhere due to the “long wait”.

During my unnecessary and prolonged wait, I was never asked if I wanted anything to drink but the other patrons were asked if they wanted mimosas etc. When I had enough of waiting, I asked another employee when someone would begin working on my nails ( I had an appointment for).

After being abrasively scolded by the person she asked, an elderly woman came out (not greeting me ) and asked me what I wanted. After I told her she said it would be $55 , as if I wouldn’t be able to afford it. I kindly said “yes,I know” and she began to work on my nails . The first nail she did looked horrible! So I asked her for a more simple style ($45). She did what I asked of her and then still charged me for the more expensive service.

I truly did not want to write this review but I felt compelled to after the way I was treated and the way I witnessed other ppl of African descent being treated. Treating ppl differently based on how they look on the outside is wrong and somebody must speak out against this !

I am not upset by how much I spent. I am disturbed by the blatant disrespect shown by the employees. Classism must stop and the more it is discussed, the more it can have an opportunity to be addressed.

As a business owner myself, I see the need for management to require the employees to take a professional development course.

This salon is beautiful and could be an amazing experience for everyone if the customer service issue ...

I’ve been here many times, and the quality of the work has varied. But recently, I experienced the worst service at a nail salon in my life.

I came in with long nails except for a sort of medium cut on my thumb because it had broken not too long before. I told the man I wanted my nails even with (no shorter) than that nail. He ended up filing that one down almost to the thumb itself and the rest didn’t even match!!! Plus she kept them quite long and in an almond shape when I told him round!

HE FILED MY SKIN. He was filing my middle finger and then just kept going around and then off the actual nail! The cut wasn’t even CLOSE to where the nail is supposed to be filed. It was at the nail bed! Why would you ever file there??? There’s nothing to file!!

He was constantly talking to the man who was doing my mom’s nails. That’s fine with me, normally, but he was would be filing my nail and NOT LOOKING. He would chat with the man next to him and not even look at his own work. NO WONDER he filed my skin.

The next morning, I woke up with a throbbing, pained toe. It felt like I had an ingrown toenail. One of two things either happened. One, I had one and he didn’t do his job right because he didn’t notice this on the verge of causing me pain and cutting it. Or two, he cut something wrong so now it’s sharp and jabbing me. Either way, he failed miserably.

The “massage” was ATROCIOUS. He was PULLING my arm towards him, tugging on the skin, and I was LITERALLY being pulled out of my seat! I almost fell out a few times. It was in no way relaxing and hurt quite badly.

(Bonus) This last one just annoys me. Every time I go there when it’s not too busy, there is this woman watching something in her phone with her earbuds in and sitting one of the chairs with her feet up. Go ahead and do that in an office if work is slow but pro-tip: don’t do it in front of customers! You look lazy and like you don’t care!

The decor is gorgeous. But I feel it is to mask the lazy work and attitude of many who work there. I’m not saying all the people are like that. Like I said, I been there before and left with a semi-decent job. But this was just horrible. Ever watched Kitchen Nightmares? Yeah, this place is like the nail salon of all the horrible restaurants before Gordon gets his hands on them and teaches them some...

I give this place 3 stars because I do like my nails and toenails but I was not truly satisfied with my overall experience. I went with two of my girlfriends and being with them was fun but I was rather disappointed with the level of communication and prices. The nail salon I am a regular at charges $25 for a fill in with gel polish and $35 for a deluxe (the works) gel polish pedicure. Polished charged me $45 for a fill in with gel polish and $25 for the most basic pedicure I have ever received which consisted of maybe 15 minutes. I was also charged an additional "cut down" fee when the girl barely cut my nails back and rounded them off like they were initially. I read the reviews before going in and I joked with my friends I was going with and sure enough $25 gets you wet legs, polished toes and some barely rubbed in lotion. No massage, no scrub, no paraffin wax or warm towels. The girl who did my pedicure talked to me once to ask me if I wanted to add on treatment for my pedicure and pointed to my shoes as if to say give me your shoes. She also did my nails and didn't say a word to me for the hour and a half I was there (most of the time was spent chatting with friends while they finished their treatment) Yes the decor is nice the chairs are pretty, but give me the massage chair any day and that complimentary drink or water at the "not so pretty" nail salon. Are my nails beautiful? Yes! Are my toenails beautiful? Yes! The only way I would ever go back to Polished is if some of my girlfriends insisted, I would not go voluntarily. I will never cheat on my people at Beautiful Nails of Indian...