Subway — Restaurant in North Carolina

Terrible experience every time. On the last visit, I ordered online. No one in line, and at the end it took 40 minutes for two sandwiches, AFTER arriving. The worker stated that the meatballs were not "cooked" and that they were out of almost everything. I asked how long it would take, as the order was already paid for, and the girl at the counter replied "I don't know." I replied I'm just asking for an estimate, would it be closer to 5 minutes or closer to an hour. She replied "I don't know." I asked who there would know and she replied "I don't know." At this point I wondered if this worker had a disability. This store is in Walmart, so I walked around 30 minutes. When I came back, still no food, still no one in line, and 3 people behind the counter, one of which was an older man whi placed his pack of Marlboro Lights and lighter right beside the sandwich meat on the counter. Disgusting. 40 min in the store and one hour after ordering I was handed my food. I had ordered a meatball sub with no extra toppings. I get home and open the wrapper. It smelled funny. I found out why, as they had packed a MEATBALL sub sandwich with wads of onions, smushed tomatoes, and wilted lettuce, and TOASTED this combination! I had given this to my wife without inspecting i5. She did not know what normally comes on this type of sandwhich unfortunately, and the disgusting combination made her sick. Will never be back. The place was also visibly disgusting and the workers were dirty...

Subs are good. Rarely go. Haven't been to one in over a year. Last memorable experience revolved around being charged for a sauce cup filled with liquid cheese to go with a pretzel. I didn't have an issue with paying, but the clerk seemed aggravated that she had to prepare it and ring it up. I don't think the employees understand what customer service means. Just my experience with one Subway near me. Over been to others, but still lacking overall welcome atmosphere when entering a Subway location. Probably why I haven't been to one in over a year. I make my own subs at home with meats from a deli department. Homemade subs far outweigh Subway subs. Possibly because people care about making their food at home, and it shows in a...

The old man that works there is absolutely disgusting! His handle of my food was gross going from touching different subs to touching various items and then my sub without changing gloves! On top of that my sister was touching the cups noticing they were bouncing and she’s autistic. The rude old man told her VERY condescending “You know I have to tell little kids not to do that right?” Is this what subway represents? I won’t be coming back and will stick with the better competitor...