If mobile orders and grub hub are going to be the only thing accepted after a certain time, it should be posted somewhere online or at drive thru.

Once I was told this in drive thru I pulled away and downloaded the app to make a mobile order. I waited a little after the app told me my order was received and it told me to pull up to the window and tell them the name on the order. I figured the app was acting weird and pulled up to the window anyway.

The lady at the window kept telling me they didn't have my order and didn't try to fix the situation. I told her the address of the taco bell I was at when she asked to make sure I chose the correct one and even verified that it took my payment as well. She just kept saying she didn't have my order. When I wouldn't pull away she finally said a few things in my order and verified it was mine.

Once they had me pull around I waited about 10 minutes for my order. Once received I took a quick glance (bad choice on my part) and it seemed everything was in there. When I got home I was missing a steak taco and one of my crunch wrap supremes was almost inedible due to being over cooked and not folded correctly so it just fell apart.

If this location is so worried about staying open late night, y'all should have the employees to run it. If you don't, maybe y'all should close earlier and save your employees and customers these horrible experiences.

I haven't been to this location in a long time and thought I would give it a chance after I got off work. I now realize why I stopped going in the first place. Slow service and low quality food.