D'Angelo Grilled Sandwiches — Restaurant in North Kingstown

Went here for a take out dinner on 6/7 at about 6:15 PM. We went to the counter to place our orders and were told that it would be 10 minutes before the order was taken because they were trying to catch up. The counter was littered with planogram papers and inventory sheets and one of the worker’s hat! None of the three guys working were wearing a hat and one was “the manager”. The cooking area was dirty and not kept up with. At one point a grill spatula fell on the floor and instead of picking it up and putting it in the back to be washed, it was put back on the counter in front of the grill! I watched the whole time they were making our sandwiches to make sure the dirty spatula wasn’t used. 🤢

The manager was awful and shouldn’t be in charge of people. One of the kids working there was either on the spectrum or REALLY nervous. He was trying hard, but the manger kept on him. At one point the poor kid was trying to take a phone order and the manager ripped the phone out of his hands and finished the order. Not a good look in front of customers (and we weren’t the only ones). Food ended up being ok but it was not a pleasant experience and we have been there many times before. If we hadn’t already paid, we would have left. Between the nasty food prep area and the treatment of the staff we were turned off by all of it. We won’t be back unless it improves...

I don’t know how D’Angelo’s is still in business with the way they overcharge for mediocre food and provide subpar customer service. The prices are absolutely ridiculous for what you get—small portions, bland flavors, and nothing remotely worth the cost. A simple sandwich shouldn’t feel like a luxury purchase, yet somehow, they manage to charge more than what you’d pay at an actual sit-down restaurant. To make matters worse, the customer service is just as disappointing as the food. The employees seem uninterested, slow, and act like they’re doing you a favor just by taking your order. There’s no sense of urgency, no friendliness—just a general “I don’t care” attitude. I’ve had better service at fast food places, and that’s saying something. For the price they charge, you’d expect at least some level of quality, but instead, you get a boring, overpriced, and forgettable meal. Save your money and go somewhere that actually values its customers and serves food that’s worth what you pay. Never...

Its too bad I couldnt give a 10 star service review. I ordered two chicken salad sandwiches online and I get a call promptly after as Im walking into a store for errand and Jamie (i think is the manager) said Im sorry we are out of chicken salad and is there anything else I can make for you?

So I switched to tuna no problem (because who wants to be a pain in the ass and makes their lives difficult and start bitching about welllll why not?) SOME PEOPLE DO. She asked for toppings which is key for a sandwich right?

Long story short there was a problem with one sandwich and I called back, and I hate being one of those pain in the asses to call and drive back. Jamie said no problem we will fix it and gave me a couple coupons.

Im not the kinda guy that leaves food reviews.....but this one I had to because some food workers are like blahhhh here you go.

I dealt with her a couple times for take out and is always cheerful and has the...