What a shame of customer service. The space is nice but the experience was not pleasant. I ordered a salmon poke bowl without sesame seeds and I got the bowl with the salmon and avocado fully covered on sesame seeds. The salmon was pale and some areas were brown. I tried to clean sesame seeds from one piece of salmon but there were too many and even though I tried it, the flavor of the salmon was bland and dull. I asked the lady at the counter if I could change my bowl for something else since the order was messed up with the sesame seeds I didn’t want to and I also expressed to her in a kind manner that I didn’t like the flavor of the dish either. She responded I could only change the bowl for the same one but without sesame seeds. Then I said ok to the option she gave me. When she returned with the new dish, it was sad to find out they had removed the pieces of salmon on top of the bowl leaving it with literally 6 small cubes and they replaced the half avocado that came with it. Everything else was the same and they also scooped out some seeds inside the cilantro sauce leaving behind some of the seeds from my prior dip on the cilantro sauce and under the avocado. What a shame that this still happens in restaurants in Miami where there charge for a tip at the counter when there is no table service and when the customer is paying full price for a meal. This was my first time at this local coffee shop and my last one. Such a lack of training in...
Read moreI recently had the pleasure of visiting Café del Alma, and I must say that my experience was absolutely incredible. From the moment I walked in, I was greeted with a warm and friendly smile from the staff, setting the tone for what was to come.
The customer service is truly top-notch. The staff is attentive, knowledgeable, and genuinely passionate about ensuring that every customer has an exceptional dining experience. They were more than happy to answer any questions I had and make recommendations based on my preferences.
Now, let's talk about the food. The menu at Café Alma is a true culinary delight. The flavors were bold and well-balanced, and the presentation was absolutely stunning. It was evident that the chefs put a lot of thought and care into every dish they created.
Not only was the food delicious, but the portion sizes were generous as well. I left Café del Alma feeling completely satisfied and content
Lastly, I have to mention the ambiance of the café. It has a cozy and inviting atmosphere, perfect for catching up with friends or enjoying a quiet meal alone. The interior design is modern and stylish, and the seating is comfortable. In conclusion, Café del Alma exceeded all my expectations, I highly recommend it...
Read moreCafé del Alma – A Sanctuary of Flavor and Style in Miami
I recently discovered Café del Alma and was absolutely impressed! The atmosphere is super cozy, with a clean and modern decor that brings a sense of calm. The cleanliness of the space and kitchen is impeccable, which gave me even more confidence in the quality of the food.
The food is simply amazing! I tried the Avocado Toast Duo and the Yogurt Bowl — both delicious and beautifully presented. The menu is diverse, offering everything from specialty coffees to healthy bowls and irresistible croissants.
Service is friendly and efficient, and the iPad ordering system makes the whole experience even more convenient. The place is spacious, with well-distributed tables — perfect for a relaxing brunch or a midday break.
If you’re in Miami and looking for a charming café with excellent food and a welcoming vibe, I highly recommend...
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