This is a popular Mexican counter order restaurant that we went to because it was walking distance to 1 Hotel West Hollywood. The for was good but the service and atmosphere is much to be desired. It's hard to review a restaurant when the reason going there was just to get something to eat close by. So not knowing where to go we just pulled up Google maps and found 5 or so restaurants in a row about a quarter mile down the road and settled on this. As a hospitality consultant in the luxury market one thing we train extensively on is to ensure the guest's first encounter with the hotel staff MUST be a perfect one. If iit isn't then the rest of the stay has a 40% less chance of the entire stay to be great. This was no different. We ordered margaritas and the staff tried to get one over on us by. Making ultra top shelf when we asked for a mid level tequila with Grand Marnier $10 each which is a steal but we got $22 margaritas for 5. I knew something was up when I asked to pay and they said pay when finished with our dinner. Odd??? So our bill came to $300+ on a BOGO taco night! They got that wrong as well. So we had to explain that we obviously wasn't there to buy 2 tacos for $8 get charged $16 and order $22 margaritas. 10 minutes or arguing later the manager finally figured out that reviews are everything in the restaurant business and I had to explain what would happen if he didn't just charge us for what we asked for. Still was $150 but not bad after tax for 5 and 2 margaritas each. He made the right decision otherwise this review would be much different. Food was not bad, quick and had great flavor. Just watch out when ordering.