Little Caesars Pizza — Restaurant in North Salt Lake

My experience has been terrible since I first drove up to the drive thru! It’s 6:30pm the man taking my order was tall maybe Hispanic, super rude and disrespectful.

Twice he asked if I wanted to pickup or place an order TWICE I told him I wanted to place one only the second time he asked he gave me the rudest attitude. I placed my order he barely lets me speak I wanted pretzel stuffed with pizza sauce and pepperoni like the regular one you can order through the app. He said okay let me see if they have it he came back said okay how many do you want I said two.

I got to the window, I said hey can I add some wings to my order he said how many, I said well I’m not sure if they come in like 6 or 12 he said “how manyyyy!!” I said I don’t know how much is the usual count he said HOW MANY OF THE ORDER OF WINGS!!? With the worst attitude so I said 1 I guess! Geez!

He left the window came back and then just asked for my card. Didn’t even tell me the price I said can I pay w Apple Pay and then he kept the card reader as close to the window as possible saying that he can’t disconnect it fine so I got out of my carrr and paid for it. He said I have to wait 15 minutes. I said okay that’s fine can I have a reciept? Will I have an order number he said No just wait upfront. MAYBE IF HE GAVE ME MY RECIEPT I COULD HAVE INMEDIATLY TOLD HIM MY ORDER WAS WRong but nooooo Mr. Sassy pants makes me wait 25 minutes for a regular pretzel pizza with cheese sauce which I DIDNT ORDER so this nice young man brings it to me I check my order it is not that, he said oh sorry let me go tell “him” I’m like okay.

He comes back outside and says sorry he told me to give this back to you and that you need to be more specific on your order.

I couldn’t believe it! So I explained to the gentleman man obviously he knew that was unprofessional of him to say but he’s following order I guess anyways I explain to him that’s not fair I DID SPECIFY he said come to the window I did, he didn’t repeat the order, he didn’t give me a reciept that’s not on me. He goes back inside, comes back and says okay he says u can either take this pizza or wait another 15 minutes. I said well I still want my pizza so Il wait.

I waited 30 minutes that time, received my pizza the young guy apologized sincerely we spoke and he said yes so sorry I don’t know what is up w this man I herd the way he was speaking to you through your entire order I’m so sorry I don’t know why he’s like that.

Anyways I get my pizza leave and the pizza is like Luke warm? But the breading was overcooked? Idk I swear they just took the cheese and stuff off of the dough, and then remade it popped it in the oven for a sec and then made me wait on purpose...

Received awful treatment from whom I assume is the manager. I ordered on the app later in the evening ... unbenouned this location was closed. However, the app allowed me to order anyway. When I arrived, the doors were locked. I tried knocking, but all of the employees ignored. Until the manager practically whispered "we're closed" without barely looking up. I tried explaining that I had already paid. Of course, through the glass door, it was difficult. However, they were not interested in listening or even acknowledging me. I walked to the drive-through window (because the manager refused to open the door or even walk closer so i could hear her. That is when the manager continued to ignore me and tell me the location was closed, not letting me explain my situation. I understand it's a small amount of money to some but I don't have very much money. So the matter was more severe for me. I understood I wouldn't be getting my order that night. I knew the location was closed by that time. However, I thought it was only fair that they told me how I could process a refund either that day or the next, and I would have been happy to return. The issue is the way the manager treated me. She smirked at me when it was obvious I was flustered, and after I had explained my issue. Of course, this made me upset. I may have raised my voice, but it was not fair for a paying customer to be treated such as that. I'm never going to this location again. In fact, I'm never going to Little Caesars again because of this. That may seem drastic for most and silly for some. However, I don't believe any manager should treat a customer so poorly after an incident that was not even the...

We've had a couple of issues with this location/pizza portal in the last couple of months. The first issue was that they sent a message saying our pizza was ready and then it wasn't actually in the portal and we had to wait while they made one. A couple of weeks ago I walked in and the code I was sent for the pizza portal didn't work. I'm not sure if it was something they did or a system malfunction. No one acknowledged that I was in the store despite no cars in the drive-thru and no other customers. When the code didn't work, I had to go back and get my phone from my car to verify I was putting in the right code. I was. I had to stand in the store for about five minutes before anyone happened to walk by and see me. They opened the portal from their side and got my pizza to me.

Other than what seems to be issues with quality and customer service with other customers as well, the pizza that we have had has been pretty standard Little...