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Union Station Banquets
4.7
(132)
William Baczek Fine Arts
4.2
(10)
R. Michelson Galleries
4.8
(43)
Liberal Arts
2.5
(10)
Mulino’s
4.6
(306)
$$
Progression Brewing Company
4.7
(118)
Eastside Grill
4.3
(373)
$$
Fitzwilly's Restaurant
4.4
(957)
A THIEF IN THEIR STAFF? Brittany D (from my receipt) presented the tablet for a tip. I selected "custom tip" and "5" and "00", a 17.3% tip. SOMEONE INFLATED MY TIP to $7.60 on my credit card billing! An irate phone call yielded a $2.60 credit, despite the fact that I requested a refund on the entire tip. I DO NOT TIP THIEVES. I left a message. They have not returned my calls or credited me. THIS COUNTRY IS FED UP WITH TIPFLATION, but when they have your credit card in hand and add what they want, they should be called out for THIEVERY.
Also, the "Dewars" was not the real thing. My guest, who enjoys this often, took one sip and declared it was "LIGHTER FLUID". I tasted it and agreed that it is not like the bottle at home. Also, the cup of marinara sauce was ice cold, straight from the fridge.
Response after management reply: There was no "mistake". I know what I entered on the tip screen. I asked for the entire tip back, not just the added amount. How dare you keep any of the tip at all, when I asked for it back after it...
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It is nice to sit outside, and the tents are great! The staff really makes the experience a nice one. They are really nice and professional.
Just remember that this is not a full menu restaurant. They have burgers and fish and chips, but no real food. I will say that they house make their veggie burger which is a huge plus. However, it isn't where you go for good food other than a burger and fries. It is where you go for a margarita and to simply be out and safely around other people. I will return because of the staff and because it is the only place with the "igloos".
As an FYI, the sides of the igloos open and they open them up completely between customers, so they are actually pretty safe. Other people's breathed air is not trapped in there. They do a good job with the covid safety protocols when it comes to...
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So my review has to do with the dishonesty of the staff. We left our shopping bag at the establishment. It was turned in and I spoke to Nina, the manager, who said she had the bag and would hold it in the manager's office. When I returned the next day to get it, the on duty floor manager said he couldn't find it, even after calling and speaking to her. It's now been a week and after several emails back and forth and Nina speaking to her staff, my bag is suddenly "missing". It doesn't take a brain surgeon to know one of the staff decided to take home everything we bought. I would never come to such an awful, dishonest place again and not to mention she never even tried to offer me anything in return for them stealing...
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