KFC — Restaurant in Northport

We just left from KFC horrible experience and I'm a regular customer the employees can make or break a place. I went through the drive through to get a dinner meal with sides and extra tenders. The drive through tells me they don't have any crispy chicken because i wanted mixed and i wanted to substitute the breast for thighs. So i ask how long will it be keep in mind she didn't offer to drop any she said "20 something mins" then i said ok i will just get the original so i told her what i wanted then i said can i get a 3piece tender too then she told me they were out. So i said well let me just get the 8piece meal then she pauses comes back on and says we out of white meat we just have dark... i just said ok alright and left and went to bojangles I'm happy i did ☺ we will be going there from now on if it's kfc it definitely won't be the one in Northport,Al staff that doesn't care about your business is bad...

Traveling through from Dothan to Oklahoma, we bought a 16 piece bucket with 5 sides to take to Reform for a reunion with a group of elderly relatives. Service was not friendly. Paid $64.00. When we arrived at our destination 30 min away, we discovered we had only SIX pieces of chicken in our large bucket! SIX! 3 wings, 2 legs and 1 breast! For $64! Not to mention the biscuits had been put in top part of the bucket, then the heavy sides placed on top of the bucket crushing the biscuits. I called....no sympathetic service at all. They refused a refund, even if we provided our ticket number, unless we drove back 30 min in the opposite direction of our continued trip. I'm writing headquarters about this one. Also, our coleslaw dish had only 1/2 the amount it was...

I came to pick up a call in order. The cashier told me it’d be 6 minutes and to pull over next to the door. After waiting 15 minutes and seeing people who showed up after me leave with their orders, I walked in the store and asked about the order. An employee started making the order after I asked for it. So they wouldn’t have started making the order until I physically walked into the store to ask them to do so. Thought this was fast food??

Also be very careful when leaving the restaurant. Their restaurant is top of a little hill with a huge dip at the bottom. I scraped off the left side of my bumper grille when my car hit the dip. So in addition to having my time wasted, I now have to spend hundreds at the body...