Movita Juice bar — Restaurant in Norwalk

I usually come in person when I get movita. And it's usually pretty good when made correctly. With the exception of noticing some of the food items being made differently than what it's supposed to. (My bf pointed this out one of the last times we went in), but I let it be out of sympathy due to not knowing if the person making our drinks/food was new or not. (Which I know is silly because it can potentially cause someone to have an allergic reaction). But today, I ordered through doordash because I was busy and didn't have the time to go out to norwalk to get my usuals. Just to find out I got something completely different (and not even my order), I know it's mostly the dashers' fault for not checking prior. But even with the fact that that's what he told me, they gave him ( not sure if he used my name or not). Now I'm left with something completely different and waiting on my refund because I didn't get the chance to get dasher credit to reorder my order. 🙄 now I don't even know if I should reorder and hope for the best or just get something else so I'm not dropping 25+ on something I'm not...

I’ve ordered from here twice and twice they’ve gotten my order wrong. First time I ordered the Rio bowl. Classic açaí bowl with bananas and strawberries took a bite and it tasted like peanut butter. Nowhere on the menu does it say that PB is included. I’m not allergic but it’s not really my preference. Today I went again with my BF. I asked the cashier if there was any PB in the Rio bowl and she said no unless I got it with the premium açaí base. I made sure to order it with the plain açaí base. My bf ended up ordering the Nutella Banana bowl with the premium base. We get our orders and AGAIN my bowl has peanut butter. We ended up switching because his bowl didn’t have any peanut butter in it even though he ordered the premium base. I think whoever made it mixed up the two bowls but that is an extremely dangerous mixup if someone has a nut/peanut butter allergy. At this point I think I’ll skip on ordering bowls from...

I’ve been coming for here for a while now and never had an issue till now, I went in to get the usual a verry berry bowl, Proats. Told the dude “I want NO coconut” and after once he proceeded to add it on his till, again I told him “I DONT want coconut”. Once I get my order, man hands me my bowl with coconut flakes on there, and I told him bro I literally said no coconut and said “you said add coconut” like bro why would I mention something that shows that’s included in the bowl, I’m obviously telling you NO COCONUT for a reason. SMH and to top it all off he says “I’ll redo the order”. He scrapped off all the fruit that had coconut and gave me the bowl back with less fruit. Like I always get this. And every location never given me this small...