Popeyes Louisiana Kitchen — Restaurant in Norwalk

The worst popeyes ever! If I can rate a zero I would. I had ordered a family bundle through delivery and they didn’t give me some items. I tried calling the store and the number doesn’t even work. In order to avoid coming out because I’m sick I ordered for delivery. I had to come out of bed to the store and get the items that were missed to feed my family and I. Then when I came to the store I asked for the manager (Albert). Explained the situation to him, and he had the audacity to tell me that he bagged my order and all food was there. I told him I’m not going to be coming out of bed to the store to lie to you and being sick. I couldn’t believe the customer service I got. It’s sad that us good people have to reap what bad people have done to people for someone to not believe them. I’ll be talking to the...

There service was terrible the cashier had an I dont care attitude. The food was dry and can tell been sitting there longer than it was. All employees look like they stand around and food like it was prep early so they don't have to work the rest of there shift very poor ambition and the manager didn't seem like she cared. Very poor communication and I dint even receive all my food had to wait to ask for the rest and as I was standing there knowing they already served me I had to ask for help how terrible. I will never go back and I hope who reads this takes this seriously. Your team there need to be better...

I love Popeyes Chicken sandwich paired with their yummy mashed potatoes with gravy. For me, it's the best. It beats Canes' KFC and Chik FIL A. But, the only one I'll go to is the one on Norwalk. It's the only one in my area that is clean. I hate that they do not have a drive through and being a single elderly women, it's dangerous to have to park in the back parking lot and walk to the front of the building especially at night with undesirables walking around back there. It's just not safe. I think they should hire a safety officer. But It's my favorite, so I'll keep going there and hope no one mugs me in the...