Sbarro — Restaurant in Norwood Park Township

Save yourself the headache! Let me preface this I arrived at Sbarros at 7:00 which is a couple hours before close. I went to order a whole pizza to go, the staff looked at me like I inconvenienced them. Then when we placed the order with the staff member that had his AirPods in the whole time during our interaction, he turns to the ‘cook’ (if I can refer to him as that). They exchange some whispers then counter guy looks at me says $3 additional charge for the additional toppings. [At this point the ‘cook’ wipes his hands on his apron and starts kneading the dough, no sanitation involved. The guy didn’t wash his hands let alone wear gloves]. I then ask him for the total which he repeats the $3 dollar additional charge line again. I told him I understood that part but I’m asking for a total. He turns around again for the third time I just told him to forget about it because they made it more complicated than it should have ever been. Additionally the whole food court...

Was just there this evening with my kid, and let's just say, I won't be going back any time soon. The young female employee was lacking personally and was kinda rude. As though she wanted me to cash out before completing my order. My son's pizza was fine, but mine was ice cold. When I asked if they had Sprite, she just pointed at the pop dispenser without answering me. No, thank you, no nothing. Guess she was in a hurry, probably needed to go potty...

the workers were just laughing & barely putting any effort into the interaction & then, i kid you not, a few bites into the pasta, i couldn’t even sit still due to the immense stomach pain & then spent 15 minutes throwing up in the bathroom which quickly made me realize i got food poisoning. it’s the next day & i still can’t keep food down....