Zoup! Eatery — Restaurant in Novi

I visited this location and everything was horrible. I work across the street so I called in my order and I let them know that I was using my work time to come pick up the food, and the guy on the phone said the food would be READY. When I arrived my order had not even been recorded in the system so I had to re-order. Not to mention the person that took my order in store gave me a $20 price for what the person over the phone told me would be $16 (Whole sandwich and soup). So I went with the the half sandwich and soup which was $14. The person making my order put one plastic spoon scoop of chicken salad on the bread and spread it out! Mind you the bread is brioche bread so it’s very thick. He then served me and I asked was that all that goes on the sandwich and he proceeded to lie and say he put two scoops on there which he didn’t because I watched him make the whole order. I can’t taste ANYTHING but bread. I’m upset and very displeased with how over priced and mediocre this meal was. I’ll never be supporting this restaurant again. If you want a nice meal this is NOT the...

Stingy, unfriendly people serving mediocre, overpriced food. Refused to give me a cup for water despite having a fountain drink dispenser right there and even though we spent more than $20. Yucky cheap paper plates instead of trays. Lobster bisque was not thick as other locations and was lukewarm. Asked them to put the balsamic on the side for my sandwich and instead it was drenched in it so my kid wouldn't eat it. I don't understand why the owner is responding to all the similar reviews asking people to email them instead of just fixing the issues that everyone is complaining about. Poor...

I SPENT 24.00 ON A GOD#!MN SANDWHICH AND A BOWL OF SOUP. AND A DRINK......EF that place. The soup was slightly above average for a resturaunt.....lobster or crab something or other...and a club sandwich....Apbou (seriously) is a stingy man....maybe the other souos are better.....the sanwhich wasnt bad....ill give them that.....maybe it is just so expensive because it was at 12oaks mall...but sadly....I have yet to find a place in that mall with edible food....granted I have only been 4 places....side note.....if you go for the cheese steaks next door....the...