We took a group of my son's friends out for dinner at the Waterworks location after a birthday paintball event. We were going to order everything at the counter, but there was a waitress that was insistent that she served our tables. A drink order was missed because we were blamed for confusing the order (we didn't, we just asked what products were available.) There was no unsweet tea because another customer said it was "off" (why wouldn't you make more?).
We ordered bread knots, four pizzas, and a calzone. The knots, the first two pizzas, and the calzone came out after about 15 minutes but we had to ask about the other two pizzas after 30 minutes. We were told that the third pizza was in the oven and the order for the fourth was never placed (why would you not follow up?). 20 minutes later, the third pizza was available on the counter, but the waitress was busy socializing with other guests/friends. We got the pizza ourselves before it got cold. We also had to get the to go boxes since we were never checked up on again. The waitress made a remark to the table she was socializing at something to the effect "well you just can't please some people" referring to our party. I don't understand why this was said (or why would you complain to other tables about other guests)
This is unacceptable -- the place wasn't even busy. I didn't bother raising up the issue with the staff because I expected to get the same indifferent response.
I have been a fan of Italian Village Pizza but with this terrible service, I really don't plan on going back. There are plenty of other restaurants out there that will gladly welcome...
Read moreHappy. That’s the feeling we had when going here for the first time. St Margaret’s hospital is right around the corner from here and it was a very welcoming change for us to stop here after a Dr appointment. #1 for me = Good gluten free pizza & pasta 😀😄😃😁 Out by our farm it’s hard to find, unless we are grinding our own Einkorn berries for dough. Seeing these options online was the whole reason we decided to eat here. I typically get pizza w/o cheese due to lactose intolerance so we tried their vegan cheese. It was kinda ok, one time. I wouldn’t get it again. For pizza at home we use Cabot lactose free cheese which would have been better. The made fresh pasta was excellent for the fettuccine Alfredo. The chicken was perfect. The sauce was really good and that tough by my wife’s standards as she makes most of our sauces on the farm @weaversstonehousefarm on the YouTube. My daughter had the chicken parmigiana with spaghetti. She loved it and how the spaghetti was just a little bigger than what we normally have at home. They had very nice bench seat available for my daughter to sit that is on crutches and has a leg brace. The waitress was excellent and did a really great job. Since this was our first time here we really didn’t know what to expect when walking in and it was really nice and inviting kind of place that I would eat at everyday. Definitely better than going to Burgertory or some other fast food place. So if you are reading this and looking for a place to go eat, go here, we would go here again Thank you for making it a very happy and enjoyable lunch. @weaversstonehousefarm...
Read moreStandard pizza shop with prices that are pretty irresistible. I ordered pickup via UberEats, and they were offering 30% off (and Italian Village also has a Groupon offer for $20 worth of food for $10). So, I tried the cheese calzone and zeppole with chocolate sauce.
The cheese calzone was quite good. It was a bit bready, but still had tons of cheese to make up for that. It was warm when I received it and they make the food quickly. The portion size is great for the price of just $10.99, which doesn't include the discount. Nice little sprinkle of cheese on top and the calzone dough is not too soggy.
The zeppole themselves were great. The best food I can compare them to is a powdered sugar donut. They have a nice, sweet coating and perfect soft interior. I would have liked a bit more crunch to them, but they were still worth the price. Amazing serving size once again.
Although these two items were both tasty, I must add that sauces are not Italian Village Pizza's strength. The red sauce served with the calzone was on the acidic side, didn't have chopped tomatoes, and was not impressive in any way. The chocolate sauce served with the zeppole was terrible; it tasted like Hershey's chocolate syrup, definitely not homemade.
In either case, I just got a tasty calzone and darn good zeppole for $11.50. The portions are large, prices are great, and flavors are a bit above average. Just be aware of the sauces...
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