I just stopped at this McDonald’s for a small Carmel frappe with extra Carmel and a blueberry muffin. There was no cars in the drive thru. The young lady asked if I could please moved to the next window I get there and sat for a little while no one came to the window. I went to the next window there was a woman standing there I said good morning and tried handing her cash. She says we don’t take money here pointing to the Window behind me and walked away from the window. EXTREMELY RUDE. I said umm excuse me….? Ma’am? She never came back to the Window. Instead someone by the name of Jasmine Ramirez comes to the window instead and insist that I drive BACK to the first window because the employee was in the bathroom!!! I asked if she could take my money and go to the back.She said no she couldn’t do that because it’s the person in the back responsibility to take my money. I asked her for a number to call because I was extremely upset with such terrible customer service I literally begged them to take my money. How is it my fault that your employee wasn’t at the window? When another car approached the drive through Jasmine then asked what did u order? I explained my order and she says we don’t have Carmel frappes…. I then ask woww why wouldn’t she the employee mention that? She apologized and said the employee just got here she didn’t know… more excuses. I later find out that Jasmine is a supervisor I asked her for the number to corporate and she said that she was the manager and didn’t have a number to provide and she was sorry.complete waste of about 15 mins. I’ve never experienced such bad customer service here I really don’t understand why they couldn’t take my money to the back after I sat and waited for the person at the window and no one came. Very upsetting from my...
Read moreI stopped by this McDonald's location while visiting family in the western suburbs of Chicago. Conveniently located just a few blocks from the Oak Park stop on the CTA Green Line, this McDonald's provided a reliable, inexpensive meal after a long day exploring The Windy City.
While this McDonald's lacks the architectural grandeur of some of Chicago's iconic structures, it fulfills its function as a stop for an affordable, quick bite to eat. The staff was polite and efficient as they took orders and served up classic McDonald's fare like Big Macs, fries, and shakes. Not the most exciting meal, but it hit the spot on a chilly winter evening in Chiberia.
Being so close to downtown Chicago, this McDonald's provides an easy option for visitors looking to refuel before hopping back on the L and heading to locations like the Art Institute or Wrigley Field. It's also a popular midday meeting spot for Oak Park residents looking to grab a Big Mac without traveling all the way into the City that Works.
While it may not offer the dining experience of a restaurant within the city limits, for those in the western suburbs just needing a basic burger and fries, this McDonald's gets the job done. Just remember to bring your jacket - you'll definitely feel the wind off the prairie at...
Read moreGood morning, Please tell me if this matters or if I'm being to sensitive or petty or overly concerned. Maybe because I didn't have my coffee this morning.
I patronize this McDonalds in Oak Park every morning. This morning I forgot my wallet. I asked the Supervisor if I could pay them the less than $5.00 breakfast tomorrow. They said so sorry No. I pleaded with this new manager that I'd never seen before. I asked for the manager that I'd spoken with on several occasions. She refused to see me, and he stated that her response would be the same!!! I asked him what was to happen to food on the counter in front of us. He said it would be discarded!!!!
Seriously, I asked. So, I said that you'd rather throw it away then let me have it, a faithful customer.....So my lesson is now, Thank you for teaching me a valuable lesson. McDonalds doesn't care about my patronizing their establishment and I'm going to seriously break my coffee habit. No more McDonalds from Oak Park on Madison for me. A lesson well learned, can you believe my feeling was hurt when he said that my breakfast was to...
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