Beijing Restaurant — Restaurant in Oak Ridge

My mother recently ordered shrimp fried rice from this restaurant, it was GARBAGE. The rice was NOT fried and there was NO seasoning AT All on the food. My mother called the restaurant twice and left a message complaining about the food and to see how this restaurant would compensate her, each time someone called her back but claimed the manager was not there and they would have the manager call her when he or she was in. They Never offered to replace her meal or refund her money and Of Course The manager never called to make it right!

I took my mother (with receipt)to the restaurant the other day so she could go in and talk to someone about the unacceptable food from a few weeks earlier, you would think they would simply apologize and replace the food right? No, the girl working inside went round and round with my mom giving her a hard time and refused to speak in English so she could understand her, All along mom was showing her the receipt. Instead she calls the owner on her cell phone tells him we were there, put him on the phone with us where he proceeded to be very rude to us, argumentative with us and asked us What Took US SO LONG to come in, still refusing to offer ANYTHING to make it right! Mind you, mom did call the restaurant TWICE the very next day after receiving the food trying to get a resolution. It was the restaurant that NEVER called back to offer that resolution!

Once he heard that the order was placed through Door Dash, he immediately diverted the conversation telling us we need to contact Door Dash for a refund, All of a sudden it was the delivery company's fault NOT his restaurant's even though they cooked the food. How Ridiculous! We never asked for a refund, we simply wanted the meal replaced. The Owner of Beijing's on South Orange Blossom Trail RATHER HAVE LOST CUSTOMERS instead of just replacing the order. That's...

This is the worse Chinese food I ever had. I’ve been a longtime customer, however it seems like they’ve changed the cook or owner because the food used to be good. I’ve wasted my money on worthless food because it was garbage, especially the chow mei fun, It was salty, rice noodles undercooked and no flavors at all. The customer service was horrible, the lady was very rude. I’ve placed the order over the phone, they didn’t start preparing until I got there. I was extremely mad because I had to wait for the food that’s the reason I called to placed the order in the first place. They offered me free iced tea while I was waiting which was a good gesture but the point is, I wanted my food to be ready, I didn’t care about iced tea. I will never return to this restaurant ever again due to bad food and...

I’ve ordered plenty of times from this place and trust me the food is delicious. However, they get a star because I went recently to order some food and I ordered the crab rangoon, as one of the ladies that works in there is finishing cooking them the other is putting them in a bag, one of the pieces fell to the floor and she immediately look back out to the waiting area to see if someone was looking and pick it up and put it right back into the bag, fortunately for me I was very aware of what was going on because I was looking at her right when everything happened. It was so disappointing to me but I opted to take the food and throw it away and I won’t for sure come back to this place ever again. If you want eat your food from the floor then this is the...