Lana's — Restaurant in Oakland

I love the ice cream and the cookies from this shop, but I hate who they have helping customers during the lunch hour. During this particular visit, on 3/26/19 at around 12:40, there was a customer in front of me who had obviously been waiting be serviced, but the gentleman who was supposed to be helping her was busy on his cellphone. He then puts his phone down (without washing his hands) puts on gloves and starts serving her. I go into this cookie bar during my lunch and I've been serviced by different people, but every time I go to this one particular male (young black male), he always shorts the ice cream. EVERY SINGLE TIME (I have attached how he made my ice cream sandwich today). For $5.75, you would think you would get a lot more. I went and viewed how they've previously made it and realize he has indeed been shorting me. I asked him if the way he made today is how it is supposed to be made (while showing him pics that customers have posted), and he states there are two different size scoops they use to create ice cream sandwiches. How? Based on the pictures I have viewed from multiple customers, this is not how the ice cream sandwiches are made. He gave me another small scoop of ice cream to rectify the situation, but if I order a sandwich, and I am paying the same price each time, why give two totally different scoops? Why wouldn't it be standard? And if a customer can view what previous patrons are given, why would they want the smaller scoops? It is a clear difference. If this is Cookiebar Creamery's standard practice, then there should be two different prices. If it isn't, then please give him some retraining on greeting customers when they walk through the door instead of being on the phone, and giving the proper scoop of ice cream when ordering a...

Ever had a craving that sticks around? Let me tell you about the spot that has me hooked. This gem in Oakland makes some of the most incredible smash burgers and fried chicken sandwiches you'll ever taste.

The funny thing is - this is the same recipe as Smish Smash that started their pop-up here, which I’m not mad about because their recipe is the best in the Bay Area!

Here's the deal: their smash burger is super crispy, flat, and hella tasty. Choose the classic or deluxe based on your mood. Either way, you won't regret it.

But the fried chicken sandwich? It's a crispy, well-seasoned chicken thigh. The batter is amazing and the flavor packs a punch.

I always skip the fries and get both sandwiches. Then, I think, "Did I really need all that?" The answer is always, “ABSOLUTELY!”

They also make great ice cream. It’s a cool treat after the flavorful sandwich feast.

The food here doesn't just fill your belly, it makes your day. Trust me, you're in for a treat.

Edit: burger patties could be a bit...

We come here weekly. May buy a t-shirt soon.

I love trying their more eccentric flavors instead of typical ice cream flavors (vanilla, strawberry etc).

I've had the following:

Genmaicha - I love this one because it has a rich earthy taste. If you like green tea this is a great option. The rice crispies give it nice texture and it's sweet too. Its probably my favorite

Jasmine milk tea - its creamy and just sweet enough to bring out the flavor in the jasmine.

Cinnamon toast crunch- this flavor is surprisingly more milky and sweet. It's like you're eating frozen cinnamon toast crunch.

Ube - this is the closest to ube flavor and less sweet. It actually tastes like yams.

Macapuno(young coconut)- this tastes like its sweetened with condense milk and added shredded bits of coconut.

Fruity pebbles - sweet but not as sweet as the cinnamon toast crunch, it's like eating cereal

Thai tea - great flavor creamy and balanced...