I didn't take pictures of my burrito because I really didn't want it and wanted to leave but my vegan friend who wanted a burrito so bad was paying& was very hungry. Due to the fact that she is vegan she ordered what was rudely told to her as a "special" burrito ( She deconstructed their ingredients in a veggie burrito by just adding the certain ingrrdients she wanted) by requesting no cheese& certain veggies. That's when a second employee interjected and sternly said "we don't do that!!" He looked annoyed by her request. My friend said but I don't eat meat or cheese and that's why I want specific items on my burrito. On the nenu it does state " ask for vegan options". Howvever, he got a little louder and said But I'm trying to help you so whatever& he walked away. The young man taking her order in the meantime was rolling his eyes in his head. We were not allowed to take a paper menu, seat ourselves to decide what we wanted when we walked in. We were allowed to sit on benches at the entrance to decide, place order and pay before we were allowed to seat ourselves to eat. The burritos are pricey to me compared to the size you receive but they are tasty. The chips are too thick but the red salsa and guacamole is fresh and delicious. Metered parking is near by and hard to find a spot. They have no parking available for customers. Sorry to say, I won't be returning there when I'm in Oakland and wanting a burrito.cyst