KFC — Restaurant in Oakwood

Horrible experience! Waited at the counter over 15 minutes before anyone took my order or acknowledged me. Manager was berating the employees very loudly as being incompetent. I asked if there was a managers special and she replied no but I could order the 7 dollar special. The cashier said we don't do that here we are a franchise. I ordered the 7 dollar meal and it was as followed: biscuit was undercooked slightly raw, original chicken looked and tast different from what I've been eating over my many years. As if kfc has changed their secret recipe to something far less tasty. The mashed potatoes were so thick I couldn't stir them also they had a dab of old gravy mixed in with a kernel of corn on top. I noticed my desert bites were missing so I asked the cashier and the cook yelled out we out of bites and our truck won't be here until tomorrow. I let them know they should let customers know that before they order. Also they didn't have any hot sauce as well. Overall for $7 the drink was good because I got to make it myself. Won't ever stop here again and thats sad because I travel this route a lot and kfc was always on my list of...

For months, I've wanted to try the new crispy spicy chicken. It looks so good in the pictures. Every time I went to the KFC in my town, they never had it. So I decided to try it here in oakwood. First, the floor in this location was so wet that I almost slit up and busted my hiney twice. I was not the only person in the store who had this problem. The lady behind the counter was very friendly. The service was fast. There was nothing crispy about this crispy, spicy chicken sandwich. And, as you can see in the picture that is the amount of bread that I tore off the sandwich before I started eating it. It's decently spicy. I'll give it that. But the breading on the chicken was not crispy at all. In fact, it was kind of doughy. I usually stay away from the fast food places. I guess that...

Not often do I ever leave a bad review so for me to do so is really saying something. My order was missing an item, one of my items was wrong, and my bucket of chicken was GREASY. It was soggy, floating in grease and missing a large amount of coating. The customer service was a disgrace , my father stood there for a long period of time being ignored but still acknowledging his presence to each other in a rude manner. Other customers around were receiving messed up orders, and when I called to bring this all to the managers attention , instead of being apologetic and making it right, she argued with me the whole time and basically tried to gaslight me. Thankfully kfc online helped me out but this store is being...