Subway — Restaurant in Ocala

Stephanie without a name tag at this location at approximately 4:05pm today, had one of the most unwelcoming attitudes when we walked in. She didn’t even want to speak when me and my three children upon our arrival. She literally looked us in our faces for almost 5 seconds before she spoke. Normally I would speak regardless, but her energy told us everything as soon as we walked in. While my 14 year old was trying to tell her what he wanted on his sandwich she rudely and aggressively interrupted him stating, “what is this sandwich gonna be” she rolled her eyes and walked away. First off he has a special request sandwich he gets where ever he orders a deli sandwich; therefore, there is NO NAME. So the learning curve could be listen first! Secondly, I said out loud “who tf she talking too????” I asked for her name, told her to have a wonderful day, advised her that I was calling corporate and told her she lost her mind talking to my child like that while walking out. While we were making our exit and she asked the family sitting in and eating, “what did I do?” Why get another customer involved, why not be professional at all times, why not keep your personal issues home and most importantly check yourself when dealing with people’s children!!! The easiest way to take me out of character is to mess with my children be it intentional or not!!! I will be calling...

I ordered three subs from this 3131 SW collage road location in Ocala Florida at about 5:30pm and the Dash driver brought them to the parking lot in Gladewinds apartments off 20th but, he didn't speak any English so we couldn't communicate via text or call so he brought the food back to the store and hours later I ordered the same three subs and this subways sent me the exact subs from hours earlier that the driver returned to the store, which were soggy mush and charged me for both orders. $50 for three soggy subs that should have never been sent out after being driven around return to the store and then hours later returned to me/ the customer around 7:30pm in horrible condition due to the toasted bread being hard as a rock in some places and soggy in others. I've called the store at least 6 times and nobody answers so I had to contact my bank about the charges. Worst...

WORST SERVICE EVER!!! I do not recommend this subway ever. today I went in to get the same sub I've ordered for over a decade and was told that i was not able to get it the way I always have. I ordered my sub with a lot of extra pickles and was told that they could only give me a certain amount, that's when I responded that they could even charge me extra for the extra pickles and the rude person making my sub told me that she had already given me extra pickles and couldn't give me any more than she had already. I will never go into this subway ever again for that reason alone. I was completely unsatisfied with the customer service at this subway. in over ten years I have never been told I could only get a set number of pickles on my sub even if I asked for extra and was offering to pay more to get what I...