After calling 21 places asking if they'd accommodate a large party, horizons said yes. We arrived for our reservation and were pleased with the service because they had water and high chairs at our seats followed by delicious warm rolls with butter. We explained how we were splitting the check and proceeded with ordering both our appetizers and meals. We requested the kids meals come out as soon as they were done. After an hour, we asked how long it would take because the children in our party were getting irritable and were starving. Multiple times we were told soon until after another half hour went by and by this time the adults were extremely irritated. At this time, the waitress proceeded to tell us that the kitchen was supplying the 2 restaurants outside, beach orders, take out AND this restaurant and that they were short staffed and an hour wait is "typical" from the time you sit down until you get your food. We watched tables get sat, eat, and leave before we had appetizers or kids meals. Finally when the rest of the food arrived, which was at 2 hours and 15 minutes from the time we sat, all of our entrees and appetizers arrived together and we were beyond aggravated. They did not remove the appetizers which got wasted because we didn't want our meals to get cold. We ate as fast as we could so we could pay the bill and get the kids home to bed. This was one of the worst experiences dining in Ocean City that I've ever had. The ONLY reason I provided 3 stars is because the food was honestly delicious! We all got something different and thoroughly enjoyed it, even though we were tired and angry by the time it arrived. My suggestion is to NOT go here with a party...
Read moreWe stayed in the hotel so this was convenient in the morning for breakfast. We tried it for dinner one night as well. 3 adults and 3 kids.
Our first experience was wonderful. The service was phenomenal. The women who took care of us was full of energy and was interacting with not only us but also our kids. She was funny and outgoing. She also made sure we constantly had enough drink, napkins and so on. She even got our daughter PBJ during breakfast hours! My omelet was delicious and cooked to perfection.
We decided to go here for dinner the same night because the prices weren't that bad and the service was wonderful. We were really let down.. we waited for over an hour to get our food.. we barely got waited on.. the women that was taking care of us wasn't as attentive.. the wait time was just unreal and they didn't let us know. The manager wasn't walking around to let us know what was going on. It was just overall a bad way to end the night. The food, we got a lot of it so that was a plus but it wasn't worth the wait time.
Our second breakfast wasn't as good but it was still okay. The woman who took care of us seemed like she was new. She would forget things and have to make another trip. My omelet wasn't as good but it was still decent. They also included the tip in the price during this meal. We always leave 15% or 20% in cash so I wasn't a fan of this and it was the last time we went here to eat..
So id say go for breakfast and skip the dinner unless you are okay with waiting over an hour to get your food. The earlier you are there the better, once everyone starts waking up it does get backed...
Read moreVisiting ocmd for vacation and really wanted ayce crab legs. There was eight of us and not everyone wanted the buffet. So on a plus side horizons does allow for menu ordering while others at the table are ordering the buffet. So to start it's like 45$ pp which I think i as too much for this buffet. I'm not a big buffet eater but I have been to plenty in my day, many at casinos in Atlantic city and Vegas and those buffets demolish this one. I think a fair price to pay would be around $30 not 45. Wife ordered crab cakes which came out burnt. So even though she didn't want to send them back I did. Their waitress even said that she asked the cook if they were suppose to look like that and told us that the chef said that as long as they are soft in the middle then they're fine. She should of said that she wasn't gonna take them and to make new ones. Oh well not gonna cry over spilled milk. She was nice brought out more my wife didn't want then at that point and then she removed them off the bill. Crabs were OK, they were kinda dry and the buffet was a grade higher than the Chinese buffet food that you can get for $15. So I...
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