The Kitchen — Restaurant in Ocean City

Terrible service. We are locals who also work in the service industry, so we don’t ask for much when eating out and we always tip well. However, this experience was entirely unacceptable. Our server ignored us for ten minutes while we sat with menus that a bus boy gave us. The bus boy and hostess were the only people to greet us kindly or apologize for the terrible service. Our server waited on two tables who were seated after us before ever acknowledging us. Then, she forgot our juice order and only brought our food. I ordered the two egg meal, but she did not give me the toast and said it would be out soon. After waiting for 5-10 minutes I flagged down the very nice hostess who apologized again. When the toast came, the server slapped it down on the table without a word. There was only one single slice of toasted bread, uncut. Our server ignored us, so I again asked the hostess for help. The breakfast is supposed to come with two slices of cut toast. Finally, the server brought me a piece of bread (was only toasted on one side and not warm), cut in half, with jelly and butter. Finally. Tell me why your servers think it is acceptable to treat customers this way? Why on earth was it so challenging for this server to greet us, or simply bring the food and drinks we ordered? She was an older Caucasian woman wearing vans with blondish hair. The lovely hostess (who acted more like the manager on duty) apologized again to us as we left. It seemed like she was used to dealing the messes created by the awful server. Wish I could’ve tipped her instead of the server, since the hostess did her job for her. The food that I received did taste very good—the breakfast potatoes especially. Photo shows the second piece of “toast” I was given compared to the first. One piece of bread is still white. My eggs were cold by the time I...

PLEASE READ 1st. ZERO STARS the bathrooms were GROSS. The toilets in both bathrooms were GROSS none had a seat on them. Both restrooms toilets had BROWN WATER and had multiple POOP TURDS on the toliet. The smell was killing me i had to cover my face to use the restroom. In both restrooms they had no soap to wash hands. 2nd 1 star the food was horrible. Only reason why they r getting 1 star and not ZERO STARS because my wife's niece had an egg, cheese sandwich on a bagel and she said it was good. There was 6 people (two under 13) and 5 of us did not finish our food. My wife had an omelet with pancakes. The pancakes were the worse ever. Her and my omelet was gross tasting. No one finished our food. 3rd 1 star appearance outside and inside need to be updated 4th. Where we sat the ceiling was leaking and all they placed on the floor was newspaper 5th 5 stars free parking in a parking lot 6th 5 stars for crew

I WANT A REFUND OF MY PURCHASE 1000% the health department should go to this restaurant and close it. Maryland should force business to show the health inspection grade on the outside windows because I am sure it is lower than a C.

This place should be shut down

DO NOT GO TO...

I found The Kitchen looking up good places to eat in OC when planning a little roadtrip I took a couple of weeks ago because it has such a good reputation from the reviews here. So, I stopped by and enjoyed a good breakfast. Currently in the Beehive State, I decided to try the omelet with scrapple because, of course it's a very regional take on pork. The omelet was very well prepared and just about the right portions. The scrapple in the omelet was interesting and was also well-prepared as were the home fries accompanying the omelet. It was pretty quiet that morning, but it was still off-season, but the server who serviced my table did well to ensure I was taken care of and that my meal was done right. The price point is good, especially given OC is a touristy area and has very easy access from the pier and lower boardwalk...just as long as you don't mind the walk. If I go back out to OC, I will very much come back...