Domino's Pizza — Restaurant in Ocean Springs

I am currently staying in Ocean Springs hospital, which causes you to order out every night. I called the number to place my order at the Domino’s store number 5903. The lady on the phone was so busy offering me up sizing my order ( all I wanted was 2 sandwiches ) I had made it to the store first so it was canceled on the phone. Once I made it into the store I asked the young man did they have an order under my name which he responded no. Ok no problem, I would like to order two sandwiches please. My total comes to 13.06 , I politely pay my bill and go wait in my car . Long story short I pulled off and drove around and I’m being flagged down as if I didn’t pay for my food. I’m being questioned for my proof of purchase ( which I had in hand ). Once I tried to explain the confusion between the call center and the store clerk the manager said I don’t need all the information I just need your ticket. The nerve of him as though I stole my food. Then once I called to speak to someone higher up he told me he didn’t do anything wrong and was trying to shut me up. I explained to him I’m the customer and he was supposed to come to me ask me the problem and ask me how do he fix it. He continued to say he did nothing wrong. I have never been treated so bad by this company ever. I wouldn’t recommend this location to anyone, very poor skills in customer service...

The pizza was good but cold when I finally got it. They don't allow you in the lobby. So I had to order from the drive through window and sit in my car. They said they would call me when it was ready. After waiting for half an hour I went to the window. I saw it sitting on the shelf with my name on it but nobody answered when I knocked on the drive through window and waved. After a few more minutes a delivery driver came back from delivery and I asked her about it. She opened the door and shouted to the back that I was waiting for my pizza. I heard someone say they thought I got it. It was the only thing on the shelf and they had told me they would call when it was ready. They knew they had to hand it out to me and had not done so. They also should have seen it there on the pick up shelf by itself. Normally I like Domino's pizza but next time it will Little Cesar's hot and ready, not Domino's...

Horrible customer service .. I have ordered from same dominos a million times .. they still have yet to put in my apt number to orders we call in .. and today we ordered a pizza that was supposed to be delivered and was not .. no apartment number.. called me to ask for it .. then sent someone out who knocked and swore we didn't answer .. I was standing outside after the call for apartment number waiting on the pizza in an obvious place .. Tyler was rude and talked over me the entire time .. and when I asked for another driver basic answer was no and to come and get it ... don't have a car or duh I would have gotten carry out ... I am severely pissed and disappointed and will not deliver from this dominos again .. also will let others not to as well. Apparently not the first time with this kind of situation as i have heard. Thanks for absolutely nothing Tyler .. Papa John's...