Bistro Paradise Restaurant & Bar — Restaurant in Ocoee

As a Haitian, we need to do better! I normally wouldn’t make an issue but it’s unfair to run a business that isn’t honest or transparent. This location has a spacious dining area but IS ALWAYS EMPTY! I’ve visited several times and noticed how no one dines in, I myself enjoy my food hot and fresh therefore I prefer sitting in. Whenever the bill is presented, I notice it’s always on the tip screen which means the servers bypass the receipt page. Because I believe in tipping this never bothered me until I FINALLY reviewed my texted receipt. There’s a service charge for simply dining in!!! This is usually applied in restaurants grouped 5 or more and written notice is presented. NOT HERE! FOOD IS DECENT BUT BLINDLY CHARGING CUSTOMERS TO DINE IN IS THEFT! I always tip servers however the tables are unstable and barely wiped. I SEE WHY NEXT DOOR IS BOOMING AND BUSY! THAT OWNER IS HONEST AND PROFESSIONAL! I will not be returning, you’ve lost a...

*this happened in September 2018 I'm giving it 1 star cuz of location. It's my birthday so my family member wants to take me to dinner at this Haitian restaurant that supposedly has good food so we get there around 10:40pm and they tell us at the door there is an event that's going on and its $10 per person to get in so I personally ask can we still get food and the lady at the door says yes so we go In. Inside nobody is there to greet us so we walk to the bar hoping somebody will show up and over 15 minutes now and nobody is there to serve us neither drinks or food so we decided to leave and come to the door and they tell us no refund. So we walked in to a supposedly event night (mind you the flyer says doors open at 10:30pm for the Traffic Light event but not even the DJ is set up) and nobody to assist us and they keep our money since we walked in spent a little over 15 minute sand walked out. Very poor...

Yesterday, I decided to order the “Lalo” that they have. First of all, spinach is not a lalo. The girl who was cashing me out tried to overcharged me. She kept arguing with, telling me my total was $31. Homegirl added another order to my check. Then after few minutes of arguing with me, telling me about the taxes, then she decided to look at it and tried to apologize. I honestly think you should not hire family members to run your business. The food was nasty and overpriced. Whoever made that food really needs to be fired immediately. Also, I agreed with one of the individuals who stated the food was not fresh. My rice was a little hard and was really greasy. Management, please do better and hire real people to work for you. I understand that it is cheaper to hire family members, but these people don’t care about your customers satisfaction ratings and that will cost you the business that I’m sure you worked so...