Taco John's — Restaurant in Ogallala

I went through the drive-through to get some food as I pull up. There are three other cars in front of me, not too bad. by the time I got up to the drive-through window I had waited 30 minutes at that point. The drive-through window employee asked for my card as I was handing it over. I asked him if I was going to have to wait another 30 minutes to get my food. He smiled and closed the window. He reopened It handed me my card and drink then said “I don’t have to be rude”. I replied by saying I wasn’t aware I was being rude just asking a question. I also said that I needed a receipt. I’m using a company credit card and it is required to have a receipt. He said hold on, he reopened the drive-through window five minutes later and said that the printer wasn’t working and he couldn’t give me a receipt. I replied I need a receipt. It is required by my company. He replied once again and a smart ass tone that the printer isn’t working and I told him I wasn’t going to move until I got my receipt. he turned his head and told his fellow employees that the line is going to back up because this guy won’t move because he wants a receipt. Let me remind you I was also never handed my food. Another five minutes passes by and they open up the window to hand me my receipt and I drive off without my food. I counted four employees and one of them to appear to be on break as he was sitting down on a box playing on his phone, but if you’re that busy, nobody should be on break. Four employees should’ve been plenty to keep up with a drive-through, especially since they didn’t have the...

Worst management and service I have ever experienced. The dining room was locked with a sign telling people to use the drive through despite being within open hours. We were pulling a camper so we had to walk up to the drive through. There was another lady already there ordering outside her vehicle and no vehicle in the lane. Unusual, but it was fine. We complyed. We waited behind the lady to order. When a car drove up the girl at the window ignored us and took their order first. Weird but I have two boys in the fast food industry and a lot of grace with young people learning their job. I ordered food for my family of 7. To make a long story short. The order was wrong. The girl put steak into the computer instead of chicken. I don't eat steak. I did not order steak. The manager came out and basically said it didn't matter what mistakes the employee made I got what was on the receipt and if I wanted chicken I could reorder. She was rude and mean. Then she refused to give me my food. I had to leave without my meal and hungry. I have never felt so frustrated with a food service before. I left and had to walk to Wendy's...

Super rude girl at the drive through. I'm allergic to onions and I asked what was in the burritos, she could hardly hear me over the speaker but I know she never mentioned pico. Normally I double check and say "okay, so no pico" but everything I said she said "I'm sorry can you repeat that" so I just trusted her. Then I find there's a ton of pico, go through and ask for a new one. The girl with the brunette hair rolled her eyes so far back, said "I guess" and then said it would be 4 mins. I spent $21 dollars on a meal I can't eat, I'll wait. I've never been here before and didn't understand the sos was for the potatoes, so I asked if I could switch my sour cream to the nacho cheese and said sorry it's my first time I didn't understand. She again said I guess, closed the window in my face, came back 1 min later with the burrito and no nacho cheese and said "here". My boyfriend is now going through for the 4th time between our two cars asking for my nacho cheese. I understand they're short staffed, but the attitude this girl has is no excuse. The girl with the half blonde hair was very nice. But not...