I love Sitara and have ordered food there for more than four years. One day fairly recently I placed an order for delivery and once I Opened it to eat it, I realized that the order was wrong and was not at all appealing. I called them back to complain and they came back to refund my money but would not replace my order.
So, I decide to give them another shot and placed an order for carry-out. When I arrived I said I was there to pick up my order and paid for it. A woman walked out with my food, saw who I was and refused service to me. She approached me and said “we will not serve you” but did not elaborate - I was kinda stunned and confused and had to ask for my money back.
A minute later I re-entered the restaurant with my camera rolling to get some sort of record of what had just happened and was forcefully pushed out the door (before I had even opened it completely) by a man who said “we don’t serve Arabs” - I asked him to keep his hands off of me but he kept at it (this is all on camera, by the way, which was shown to the police later on when this story gets much worse)
I leave to go back to work and after work return home. I am having a few friends over for a relaxing night smoking some hookah. Next thing we know this car pulls up in our driveway and six or so guys get out of a car (including the son of the owner of Sitara) and began a fight with me. They smashes the hookah (which was brand new, by the way) and began attacking us by throwing beer bottles, etc.
This chaos caused my dog to run away, for the record. We found him eventually, but still..
So my roommate goes out looks for the dog and apparently one of these guys has stayed behind and hidden in my backyard, once my roommate was gone he came out from the backyard and threw a retaining wall stone at me.
Naturally I had to get the police involved, with CSI photographing the damage done to my property and all of my injuries. I also noticed that my wallet, watch and cell phone was missing after they had left.
Roughly 10 minutes after the police left my house, that same group of people (plus an extra couple of people) showed up AGAIN - I walked outside and told them I had already called the police again and that they were on their way back at which point they hopped in their car and took off.
The police are actively working the case and say they will put a detective on it. I will be seeking retribution from Sitara through all legal means possible.
So in closing, I could not recommend Sitara strongly enough if your goal is be physically assaulted and followed back home to have your property destroyed, make your dog run away, and leave you terrified in your own home, all because you wanted to...
Read moreDo not trust all these 4 or 5 star "local guide" reviews. I ran into a couple of those phone-wielding whitebread types at the restaurant and they were giving the food (of course Chicken Tikka Masala) rave reviews to their table. It's as if because Indian food is a bit more hard to come by in Utah that this place is the first place many people try in that cuisine style, which is both beautiful and tragic. In all honesty: it's sub par Indian food, "Americanized" in the worst way you can think of - they strip all the complexity of spices completely out of the food so it's got hints of the original, but so much less aromatic and spicy than the real deal, making it "gentler" to the western taste. Scroll through the reviews and see how many of them say it's not "spicy". It's not only not "spicy" as in heat, it's not "spicy" as in it is completely without Spice, which is the backbone of Indian cuisine. In my opinion the sauce is bought in bulk either bagged or frozen. You will notice a complete lack of aromatics in the air while in there even though no matter where you sit you are about 15 feet from the kitchen. This is because they aren't directly cooking the spices into the food in that kitchen. I would normally skip the buffet, but I was there on family outing: it's cheap at $9.99 for the dinner buffet and $8.99 for the lunch buffet. Poor to mediocre amount of choices, no dessert options, and they did not have enough Naan for truly small amount of people this place can seat. The naan was also a complete mystery to me. It's as if it could've been made in house, but they made it as thin as a tortilla to the point it was almost like a cracker you just crunch up and put on top of your meal; it was essentially useless as naan functions to scoop and grab. As far as service, it was okay at best. When asked what the dish was, the waitress had no clue, albeit she seemed older and crankier but new to the work. I would not recommend. The only reason I'm giving it a 2 star is because of the price. To actually satisfy your Indian food cravings try one of the Taste of India spots (Layton, Logan), order spicy, and pay more but be at least somewhat satisfied in the quality. It may be some kind of chain, but at least it's not...
Read moreThis review is a response to the one posted by Abdullah saad.
Like he said 3-4 weeks ago, he ordered delivery and called back and complained about the food and asked for a refund, we told him we would come get the food back, after that in a duration of 15 mins he called 4 times, all first 3 times asking where was the driver and why hasn't he picked up the food yet, the 4th time he called, i told him to quit calling so many times, its rush hour and if i said the driver is on the way, he will be there soon, to which he responded saying in his exact words, "Bih who do you think you are talking to like that, you fukd up my order bih..." and just went off on me verbally abusing me, I put his call on speaker and showed it the owner, we decided we won't be serving him anymore. On Saturday, when i recognized him, i politely told him we are not giving him any service. He went to the back and told the manager, "I'm gonna sit in my car, you are gonna bring me my food and i won't make a scene or cause trouble for her" The manager told him he had to leave very politely and thats when he left, came right back with the camera rolling screaming in front of the customers, "these nigrs wont serve me cuz i complained" and cussing so much, the manager did have to get him out the door and they had a little altercation outside when he tried to put him in headlock saying, "i will beat you up nigr" he left after that and we went back to work, went straight home after that, everything he said after that about the assault from 7-10 people is completely fabricated, if we knew that many people willing to do that, i'm sure we make the smarter decision of hiring them instead and providing better customer service. The good thing is that the customers present at the moment saw what happened, we didn't make any racial slurs about not serving any specific race. I'm also pretty sure he edited out the beginning of the video of him yelling "these nig**rs wont serve me...".
At last, I would totally recommend this place for some great, inexpensive, authentic...
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