Jim & Rob's Fresh Grill and Lisa's Cantina — Restaurant in Ojai

The first time we went on a Thursday in July just after noon and it was BUSY without a seat inside or out for awhile. The fact that it was so busy meant it was probably good, and overall the food was tasty. We eventually sat outside, not too long of a wait. As for the food, we shared a burger and I would have preferred a fresher Watkins Ranch burger patty, but I would definitely try it again. Fries were alright, onion rings were delicious, and with two drinks plus tip it was about 30 bucks. Excellent service and friendly staff.

The second time we went was the first week in December and there was no line and plenty of outdoor seating. We had a regular burger and fries (they were out of the Watkins Burger) and chicken fajitas with flour tortillas. The chicken tasted sweet as though it was cooked in a sugary mixture, and unfortunately the Mexican rice appeared to be microwaved. The tortillas were warm and tasty, and it sure was a lot of food as you can see in the photo. Although not the best visit, we think it was just an off day and we'd probably try again. The French fries were fresh, hot...

I used to come here often after a hike, my partner always orders food here, and a few times I ordered too, but the food is so inconsistent, I have taken my order back more than once! After I ordered a vegetarian burrito and it came with a piece of chicken, I didn’t trust the place again. I talked to the staff and they were always polite to re make my order. I just came back a couple days ago, and we repeated the order a couple times to make sure it will be right, and we still got the burritos cold, and different ones (even though we ordered the same) I had no cilantro, or spices in mine. It’s fair to say the staff is nice, but some do seem disinterested in what you are ordering, and the food is definitely...

I would recommend that the staff become more educated on what meats and ingredients are actually gluten free or not, it's important. The girl who took my order did not know which then made me order safer which ended up meaning ordering less which means they also lost out on more money. So I make this recommendation to educate your employees not only for the well-being of your customers, but for your business as well. The gluten free tortilla there is super tasty. I ordered the Power burrito and wasn't asked if I wanted pinto or black beans or Mexican rice or brown rice- so if you have a preference, be sure to speak towards it because you may not get prompted and forget to say...