私房菜 private kitchen — Restaurant in Oklahoma City

This was the most horrible dining experience I’ve ever had. We came in with a family of 7, they told us it would be a 10 to 20 minute wait. We told them it was fine and waited outside so we wouldn’t crowd the cashier area since it’s a small restaurant. Once we saw them cleaning a table, we went back inside to confirm that it would be ours, they said yes and it would take 2 minutes to clean the table. They ended up giving the table to another group that came in after us. When I went to the cashier to speak with the same people that checked us in, they acted as if they didn’t remember us and then realized their mistake and tried to clean another table for us. They did so in a rush and even though the table was still dirty, we still gave them a chance because we knew it was busy. They did not have most of the food we ordered, they did not ask us if we wanted anything to drink, once the food came out, they did not give us any plates or utensils or napkins, I had to go up to the cashier a few times to request these things and ordered drinks because they never came to our table again, we waited and waited and they gave us chopsticks to eat our fried rice even though we had kids with us and we also ordered soup. No bowls or spoons. They did not give us any of our drinks and when they finally did, they gave us 3 water bottles for a group of 7 people. At this point we were over it and asked for to-go boxes and our check so we could leave. My son ended up getting the to-go boxes himself because they never came. And when we finally went to pay, we wanted to make sure we were only charged for 3 items because everything else we ordered was out of stock, the cashier gave us an attitude and asked in a snarky way if we wanted the receipt. This is my first review I’ve ever made for any restaurant. I just can’t believe how awful this...

(a day in November 2021) First walked in, a little sketchy to see the inside, little run down restaurant and not so tidy place with a sticky floor and boxes pilling up somewhere (Bad signs). The menu was a print-out A4 paper sheet. Why? they changed all the prices, surely not the menu photos posted you can find here or on Google.

We are just shocked they charge Las Vegas 4- 5 stars restaurant prices in OKC Chinatown. Basically, you hardly find something below $10. Something basic price up to $20+ $30+ 40+ 50+ a entrée. Ok, let's see if the food actually lives up to the standard. Well...order 2 bowls of noodles. they are those noodles you can get anywhere, soup is not even tasty, the portion is stingy. $30+ for one small bowl of noodles and one small beef shank rice noodle. No drink. They didn't serve you water. Please stay away from this restaurant. The is NO 私房菜 here at all, no need to...

Very delicious and authentic Chinese food. The best I've had in OKC so far. It is a little pricey but very tasty.

Edit: There are some reviews about the staff seeming standoffish. Of course I don't know the exact circumstances but the people who own and operate the place are from China.

There is a very different culture for waitstaff in China compared to the US. For instance, it's not normal to smile as strangers and usually they leave you alone until you need something at your table (usually you call for the waiter or waitress in China).

The waitstaff here definitely strike me as more like waitstaff in the US than waitstaff in China. But, I could see someone feeling uncomfortable if they don't have that experience.

The people here are really nice and they want you to enjoy your food/experience so...