Dear Upper Management,
I am writing to bring to your attention a matter of concern regarding the treatment of employees at Spin Pizza, specifically relating to the conduct of management personnel.
Recently, an incident occurred where an employee reached out to Manager “Michael Arria” known as Mike seeking temporary leave due to urgent family matters. The response provided by the manager was, unfortunately, lacking in both professionalism and empathy. The employee was advised to make "better decisions" despite the personal nature of the situation and was threatened with removal from the work schedule should they fail to report for duty.
It is my understanding that a supportive and understanding work environment is critical not only for employee well-being but also for the overall productivity and reputation of the business. I believe that the manner in which this situation was handled does not align with the values and employee care that Spin Pizza is known for.
I urge the company to consider reevaluating the training provided to managerial staff to ensure that all employees are treated with the respect and understanding they deserve, particularly during times of personal difficulty. It has also come to my attention that there may be inconsistencies in how similar situations are handled among different employees, which could lead to a perception of unfair treatment.
I am hopeful that by bringing this to your attention, steps can be taken to improve the work environment for all employees and to uphold the company's commitment to fair and respectful management practices.
Thank you for taking the time to consider this matter. I am available to discuss this further should you require any additional...
Read moreNefarious plan has worked, I'm hooked! Love me some Spin Pizza! I drove past Spin Pizza too many times to count then one day wifey and I won a gift card to (you guessed it) Spin Pizza. I had no idea I was in for some of the best pizza I ever had. I had never been to a pizzeria where you had a choice of crust (regular, whole wheat & gluten free). Now I'm hooked on the Shrimp Scampi pizza with gluten-free crust (rice flour). I bid my adieu to lesser pizza (sorry all the rest of you) but I've only found one equal and none better. There's so many pizza's, calzone's, soups, panini's and so much more to try but I just can't quit the Shrimp Scampi. I know, right? Did I mention the outstanding salads and the gelato selection? Best I've had since Italy. I'd like to take home a gallon of the strawberry.... IMHO besides the great food what makes Spin Pizza so over the top is the staff. They are friendly, attentive (but no too much) and just make the entire experience so much better. Oh, before I go, there's a Spin Club (yes, now I'm a card carrying member) and the only reason I mention it is the free personal size mia on my birthday (I love free stuff) and the free gelato...
Read moreDO NOT EAT HERE! In this day and age of competition and everyone picking and choosing wisely where they shop/eat, one bad review can sink the ship. Well here's another for Spin! Pizza. Absolutely terrible service and behavior from not only the wait staff but also the manager on 9/25 around 12:30 PM CST. My wife ordered her pizza without marinara sauce. They put marinara sauce all over the top of her pizza. Our waiter took it back. The Manager came out and told us it wasn’t marinara. Umm....we know what marinara sauce looks like. We just rolled with it, even though my wife ordered it a different way. She just scooped it all off. After that no one would wait on us. Drinks were empty the rest of the time we were there. We couldn’t even get someone to look our way. We finished eating. We waited for 20 mins. Our waiter finally came back and asked if we wanted a box. Yeah, a box for the wrong pizza. No offer to take the pizza off our bill. No apologies. Just blacklisted and treated like we were in the wrong. Don't waste your time. Spend your hard-earned money...
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