Sylas & Maddy's Homemade Ice Cream — Restaurant in Olathe

I wish I could give this place a million stars. Five is certainly not enough. I have been going to Sylas & Maddy's for years and I'm confident that it's the best spot for ice cream in the metro. Review updated May 2024: Best spot for ice cream in the REGION, at least! I've since moved to St. Louis, credited with the creation of waffle cone. While St. Louis boasts a great many frozen custard options and a handful of yummy ice cream places, nothing holds a candle to Sylas & Maddy's. Let's discuss:

The space itself is wonderful. It recently doubled in size when they took over the storefront next door and it probably tripled the seating, which would have been my only qualm before. The decor is super sweet with ice cream motifs, including the ever important reminder that, without ice cream, there would be darkness and chaos.

The people are outstanding. Every employee is helpful, friendly, and patient. They dole out samples willingly and enthusiastically.

Prices are reasonable. Portions are generous. Waffle cones are manna from God (with a surprise at the bottom!).

Now the ice cream. Ohhh the ice cream. There are not enough synonyms of splendid, tremendous, or extraordinary to describe this ice cream. It is creamier than creamy. Tastier than tasty. Smoother than smooth. With cute names to boot. Best deal: split single in a waffle cone (two flavors for the price of one).

Personal favorites include Peanut Butter Freak, Chocolate Fudge Brownie, Da Bomb, Birthday Bash, and Rock Choc Jayhawk. New faves include Cookie Monster, Yellow Brickle Road, and Mahomes Magic.

The line goes out the door frequently in the summer - as it should - but the wait is never long, and is always worth it!

I recently returned to KC for the first time in 3 years. I was at Sylas & Maddy's within 12 hours of arrival. It's that good. Thank you to this sweet ice cream shop for always bringing tremendous joy to me and my children....

Hello dear Cindy. I tried reaching out to you several times I left my name And number behind and I never received a phone call from you. Cindy I’ve been in your store many times me and my family, I was there and the gentleman behind the counter I asked him for a small cup of ice cream he asked me a Junior and I said no a single then I asked for strawberry ice cream he gave me a raspberry, when I went to pay I told them it was wrong he asked me would you like me to get you the right Cup and ice cream, I said now there’s a long line I’ll try this if I don’t like it I’ll come back he said no problem, Well I came back and I told him I didn’t like it and I also mentioned to him he gave me the wrong size cup so his reaction to me was well this is why you tasted before you make a purchase I said to him listen you knew you gave me the wrong ice cream you knew you gave me the wrong size cup and now you like to charge me for a new one, I told you it was wrong but I would try it, he said sorry if you want another one you just have to pay for it well I said that’s wrong, Cindy I tried reaching out to you to explain the situation I never heard from you so it seems to me like you have no concerned about the way your store runs, I’ve been self-employed for 35 years and I need to know How my employee treat my customers, but not everybody is like me, since I never heard from you I’m not the guy that post bad reviews I mentioned this in the social media but now I’m forced to I believe a customer always comes first, He was rude and that is not the way to handle...

We went to Sylas and Maddy's during Lawrence's Pride celebration. My mother and I each got a waffle cone with two scoops. We got four chocolate flavors but I don't remember the exact names. All of the ice cream was creamy and smooth. The cones got pleasantly soft as we ate.

I don't recommend the five-flavor sampler unless you really pick flavors that compliment each other. I got the sampler the last time that I visited Sylas and Maddy's and the flavors all sort of melted together into a generic sweetness. The ice cream was still good but I couldn't tell any of the flavors apart.

Tyler and the rest of the crew over Pride weekend were amazing! They had to deal with an enormous rush all day long on Saturday and they crushed it. Tyler was the one who served us and he was very accommodating as we didn't know exactly what we wanted. He also made sure that our cones were properly filled and that we had enough napkins. He also gave us bowls when we asked. I really appreciate that Sylas and Maddy's still offers quality ice cream treats with efficient, friendly employees. I've been visiting Sylas and Maddy's for over 25 years and the experience is...