Beach Bagels — Restaurant in Old Orchard Beach

We did not eat here today. We were going to, but I was going to order an omelette and the sign said it had American cheese in it. I asked if I could have cheese that was not processed and the girl taking orders didn’t know what I meant, so she was going to ask. Then a rude lady behind the counter overheard and said all their cheese is processed. I said, there must be some unprocessed cheese here and I quietly whispered to my husband that they mustn’t know what I mean. The rude lady said “I DO know what you mean and all cheese is processed!!” She said this in a way that was meant to ridicule me and make me sound like my question was unreasonable. So we got out of line since I didn’t want to eat there (after being treated so rudely). Then, some guy in line chimes in and says “all cheese is processed”. I just politely said “you also don’t know what I’m talking about. Please look up what processed cheese is”. So, for the rude lady that was insensitive to my dietary requirements, 1) you need to remember that I was a customer, about to pay money to eat at your restaurant, and I should have been treated with courtesy and 2) before you speak nonsense about all cheese being processed, please educate yourself. Processed cheese is not something you will find in most European countries, and seldom in Canada, but it seems in the USA most people don’t know about “natural” cheese versus “processed, artificial” cheese. Simply look it up online and you will see what exactly processed cheese is - I don’t eat those chemicals and emulsifiers and was merely asking for “real, dairy-only” cheese. It’s not an unreasonable question for a lot of people on particular...

While I had a bad experience, overall most people were happy and they ran efficiently. Appreciate the apology.

Just had a terrible experience. We ordered a pair of toasted bagels, one well done, a smoothie, a coffee and home fries. Nearly 30 minutes later w drinks but no food I asked and was only then advised that food from the back (home fries) were taking 30 minutes. At that point they startled to advise people about the wait for anything other than bagels. 25 minutes later I was told the same and asked to cancel the home fries and just get my bagels.

They told me that it was hard for them. I told them I didn't care if it was hard, 45 minutes for home fries was ridiculous.

We were sitting at a table, they didn't cancel my home fries but came back w our bagels warm but not toasted in a to go bag w home fries.

We were eating in.

I returned my bagel and left, no refund. I really regret that I tipped generously in advance.

Menu looks great but they failed to...

A health food-oriented restaurant would probably not survive in Old Orchard Beach. It is difficult to find any thing other than fried foods and pizza in town. We were thrilled to come across Beach Bagels as an option.

We were able to order some standard sandwiches that were quickly prepared from a selection of breads in the middle of the afternoon. This restaurant seems like it is mostly geared toward breakfast with the bagels and a good selection of freshly-brewed coffees for self-serve; the coffees were fresh and hot.

There is limited two-person tables inside, but plenty of tables outside. Prices are reasonable; lunch for three was about $25 or so. The outdoor seating on the edge of a paved parking lot could stand to be upgraded to a raised wooden deck or something similar. It would be a great improvement and make eating there a more pleasant experience.

Unisex bathroom was...