KFC — Restaurant in Omaha

Welp, 3 stars may be being generous. Context - we were there at Sunday evening and we're the only people in the dining area for the better part of 45 minutes. While the dining room was decently clean, there were definitely gap areas getting no attention. Specifically those were the men's room seat - urine that had been on there long enough to dry... and I have a training toddler who needed to sit (yes, I cleaned it myself, ugh) and the high chair appeared to have not been wiped clean in quite awhile.

So, it was okay chicken, but as in most of life - you get what you pay for and KFC is no longer what it was 20 years ago. I'm very confident the colonel would be sickened by what is now being passed off under his name and brand. In particular, the "honey", is now "honey spread" and a quick check of ingredients with honey 4th & high fructose corn syrup as number one. No shock, it tastes more like the Karo syrup great grandma served on pancakes when we were poor than honey. Again, ugh. Three stars may be generous, but the people were pleasant enough, food hot & dining room clean, so it could have been worse. Not much of a ringing endorsement of...

64850390 What a waste of time. We order online and I go into the restaurant and told them my wife ordered online. I gave them first, middle and they say they have nothing. I show them the order number above and they don’t even show that to the restaurant apparently. Useless!! Lady came up asked name again, I gave name again and added last name WATTON and said the same. Nothing, we have no open orders. If we had an open order it would show here. Called back half way home saying we need refund. Can’t do that either. When I called and announced my first name . Oh now they have that. Why in the world can’t these people simply see what orders they have stacked elsewhere other than the pickup shelf and see if it’s even there. Didn’t bother to check, but sure was great at saying we have no orders. I bet if I had a common name of Mike, Steve, etc wouldn’t you think you would ask what the LAST name is. Unreal!!!! Or wouldn’t you ask if it might be a different name instead just keep saying we...

Waited in line for at least 30 mins in the drive thru. Could not hear the person on the intercom. Got poor customer service. Got a 12 peice tender family meal with a side of mac n cheese and mashed potatoes n gravy. We paid 25.32. But as we were pulling off from the drive thru window... we noticed we were missing our mashed potatoes n gravy.. so my wife went into the kfc to correct thier mistake. She sat in line for someone to come to address her. 4 or 5 employees seen her enter with a bag from the drive thru. . Nobody addressed her until 10 mins later. When she did get adressed the lady got mashed potatoes from the buffet. As my wife was leaving the employer was telling the customers behind her... that they will have to wait 15 to 20 mins for mashed potatos to be done. I could say . . Worse place to go for kfc. DO NOT GO TO THE ONE ON 87TH N MAPLE . FOOD WAS TERRIBLE. THEY NEED BETTER...