Panda Express — Restaurant in Omaha

We alwasy eat in this restaurant 3 times a week. The food is always fresh and delicious, and the staff knows us by name. It's become a comforting routine, and we look forward to our meals there. Each visit brings something new, whether it's a seasonal dish or a special dessert. The atmosphere is lively, and we enjoy watching other diners as we savor our favorite meals. We alwasy eat in this restaurant 3 times a week. The food is always fresh and delicious, and the staff knows us by name. It's become a comforting routine, and we look forward to our meals there. Each visit brings something new, whether it's a seasonal dish or a special dessert. The atmosphere is lively, and we enjoy watching other diners as we savor our favorite meals. It's more than just a place to eat; it's a part of our lives. Love it with lower prices.

We often find ourselves trying new items on the menu, and the staff is always eager to recommend their favorites. The chef even takes the time to come out and greet us, which makes us feel special. On weekends, the restaurant buzzes with families and friends celebrating special occasions, adding to the vibrant energy. We’ve made friends with other regulars, exchanging stories and laughter over shared tables. It's like a community gathering, where everyone knows each other. The cozy corners and warm lighting create an inviting space that encourages us to linger a little longer than we intended. Even when we’re not there, we frequently talk about our next meal and what we hope to try. The thought of enjoying our go-to dishes or discovering new flavors keeps us excited. This restaurant has...

Placed our order according to the prices on the menu board. The prices went up and were represented on the receipt, but the menu board is still at the old cheaper prices. I ordered a PLATE and wanted Walnut shrimp for my 2 sides. The helper did not inform me that there would be an up charge for each Walnut shrimp. I guess it is a "Premium" entree choice. I do not go to Panda Express often and this is my first time to this location and have not seen a Premium choice entree list until now. Also, their menu board is not totally visible from the order counter area. $25.00 for a 2 entree Plate, a Bowl, a cream cheese Rangoon, and a soda. WOW! Did I say cream cheese and not crab? Yep The soda out of the machine was hot and there was no ice. They had been open for 30 minutes before we came in. NO ICE? The service was horrible. One person running the front line. It took 10 minutes to talk to someone to place our order and there was only 1 couple ahead of us. While we were eating, another customer stepped up to the counter to yell at the server to help an elderly couple who had been waiting a long time to place their order. This means that the elderly couple had to be waiting so long that a stranger had to step up and say something. I have seen many restaurants close when they went to nickel and diming people. Crappie service and bad products well not help the situation either. It will be a long while before I come back to this...

HORRIBLE EXPERIENCE! Some of the worst customer service I’ve ever had. About a week ago I went through the drive-through at this location. When I got home I saw they have given me the wrong order. OK it happens. I called and they said no problem next time you come in just give us your name and we’ll get you the correct order at no charge. Great! I just went in and while waiting for nearly 20 minutes in the line of 3 PEOPLE! (1 employee helping all in store customers while another nonchalantly cleaned a couple tables) saw another frustrated gentleman wait for over 15 minutes for his online order that wasn’t made yet when he got there. When I was finally helped and told them why I was there and gave them my name her first question was did you bring your receipt. What?! No I was just told to give you my name. She then goes in the back and brings out a little book and says well sorry your name is not on the list. I can’t help you if you’re not on the list. Like I had just stood there for 20 minutes to try to rip them off of an $11 meal! Needless to say I will not be frequenting this...