Scooter's Coffee — Restaurant in Omaha

I ordered an iced matcha with vanilla...nothing complicated, took her forever to make it, came out luke warm, NO ICE and no vanilla. Disappointed in Scooters, the service and quality have gone way down. Switching back to Starbucks or literally anywhere else.

Update: she did fix it and said she could tell the drink wasn't quite it, so I'm not sure why she still handed it to me that way. The only reason I took it was bc there were 2 cars behind me and I was upset at how long it took considering no cars were in front of me. I should have immediately went back to the drive thru. Luckily I work nearby and could go back within 30 seconds bc once I sat at my desk I realized that I actually deserve a well made drink that is exactly what I ordered. Glad she fixed it but give the baristas a one on one on how to make a matcha latte so no one else...

Epic fail on the 175th & Center Omaha location on Jan 22, 2021 @ 9am. The woman running the register ran my drink up with wrong total. When I corrected her, she insisted it was right. After offering to show her my previous year's worth of same order, she re-rang and then charged for a cup of ice. When I told her I wouldn't have ordered it if I knew I was going to get charged the "new" price of .75 she let me know that if they have to pay for it, so do I. Its like she had to get that last word in. So, I usually treat myself about $10/day (includes tip) there. Because of one bad attitude, I'm taking my business to Starbucks. I'd rather not give my money to be...

i keep going to this scooter’s because it’s the closest but somehow i never got to actually buy coffee lol they loose so much money a day i feel really bad for whoever owns it. like countless times ill go there and sit in my car for 15 min amassing massive traffic behind me, then i watch each car getting fed up and leaving for then i get tired of waiting and leave. i don’t think the owners know this is happening it’s considerable amount of business thrown away everyday and it’s sad. next time ill take pictures of...