Today I came to this Scooter's location, like I do many mornings. I ordered my latte (Toffee Nut Carmelicious) and reached for my purse realizing that I had forgotten my purse at home. I quickly asked the barista to cancel my order because I didn't have any money to pay for the coffee this morning. The barista told me that she would make my coffee on the house. When she handed me my drink she simply said "I know you come often, I hope this helps your day go smoothly." I know a $5.00 latte isn't much, but it truly made a difference knowing that the barista cared enough to still let me have morning latte despite my ability to pay for it. I have loved coming to this location because the staff are genuinely kind and the service is amazingly fast, and now I happy to report that this location truly does have the very best staff that want to help make their customers' days a little brighter. Tomorrow I will have to pay it forward! Thank you, Thank...
Ā Ā Ā Read moreIāve been going to the scooters since they opened Because it is right next to my house. It was awesome perfect coffee every-time. I have never had a problem until this last month. My last three drinks have been terrible and a waste of money. You are on your way to work so you canāt really turn around to have them correct it. My last drink had white almost waxy pieces all in it. And When I mentioned today, it was the wrong drink. They reassured me it was correct even though I get it every time. I know there are new people working and maybe they do not know but itās a bummer when you just want your good morning coffee for 8 dollars and canāt enjoy it. I will still support scooters as it is my favorite coffee shop but will drive out of the way to try a...
Ā Ā Ā Read moreI dont usually care to leave negative reviews and I feel a little nit picky, but I miss Crane. The staff here is friendly, but I dont think they have gotten a single order right. They seem to be enjoying themselves in there and that's great, but maybe pay a little more attention to customer orders and less to socializing with your coworkers. My no whip drink seems to always come with whip. They ask if I want my bagels warmed, I say no and it comes warmed anyway. Last time I didnt get a straw for my drink, which is something I dont just have laying around and drinking a blended drink with no straw isnt super fun. I like the scooters off dodge down the street. Might have to drive the couple blocks down the road in the future, if this...
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